At a Glance
- Tasks: Be the key contact for residents, ensuring smooth communication and outstanding customer experience.
- Company: Join a supportive, family-run construction company with a focus on growth.
- Benefits: Competitive salary, career progression, and a friendly team environment.
- Other info: Work four days on-site in Basildon and one day from Ilford.
- Why this job: Make a real difference in a community-focused role while developing your skills.
- Qualifications: Experience in customer-facing roles; no construction background needed.
The predicted salary is between 35000 - 40000 £ per year.
- Overview
- Liaison Officer
- Basildon
35,000 - 40,000 + Fixed Term Contract (12-18 months) + Family Run Business + Career Progression + Supportive Team + Package + Immediate Start
Are you a people-focused professional with experience managing customer relationships, coordinating stakeholders or working within property management?
Are you looking for a role where your communication skills can make a real difference while becoming an integral part of a close-knit, growing business?
This is an exciting opportunity to join a successful, family-run construction company delivering a major cladding remediation project in Basildon for 12-18 months.
You\'ll be the key point of contact between residents, clients and site teams, ensuring clear communication throughout the project and helping deliver an outstanding customer experience.
Your Role as a Liaison Officer Will Include
- Acting as the main point of contact for residents throughout the cladding remediation project.
- Providing regular updates on planned works, timescales and project progress.
- Managing resident enquiries, concerns and complaints professionally and efficiently.
- Coordinating access arrangements between residents and site teams.
- Building positive relationships with residents, clients and subcontractors.
- Maintaining accurate records of communications and resident interactions.
- Working four days on site in Basildon and one day from the Ilford office.
- The Successful Liaison Officer Will Need
- Previous experience in a customer-facing role such as Property Manager, Housing Officer, Lettings, Customer Service, Resident Liaison or similar.
- No previous construction experience needed.
- Excellent communication and relationship-building skills.
- Strong organisational skills with the ability to manage multiple priorities.
- A professional, empathetic and approachable manner.
- A full UK driving licence is desirable.
- To be based within a commutable distance of Basildon and Ilford.
If interested please apply and contact Georgia or Eran.
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Liaison officer in Basildon employer: Construction
Danny Sullivan Group is an excellent employer, offering a supportive and inclusive work environment in the vibrant Burgess Hill area. With a strong emphasis on teamwork and safety, employees benefit from ongoing training and development opportunities, ensuring personal and professional growth while contributing to meaningful projects in the construction industry.
