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- Tasks: Join our team to handle customer queries and manage paperwork efficiently.
- Company: We're a dynamic installation company focused on eco-friendly solutions since the early 2010s.
- Benefits: Enjoy a permanent role with opportunities for growth in a supportive environment.
- Why this job: Be part of a team making a positive impact on the environment while developing your skills.
- Qualifications: Previous admin experience, strong organisational skills, and proficiency in Microsoft Office are essential.
- Other info: Eco experience is a plus, but not required; we value motivation and teamwork!
The predicted salary is between 24000 - 36000 £ per year.
Our client is an installation company that was founded in the early 2010s. They offer a range of services such as gas boiler replacements, external wall insulation, underfloor insulation, loft insulation, cavity wall insulation, solar panels, and air source heat pumps. Due to new contract wins, they are looking for Administrators to join their team on a permanent basis in Merseyside.
What they are looking for:
- A highly motivated candidate with previous experience in an administrative role to join their installations team.
Duties will include:
- Taking incoming calls from customers and dealing with queries.
- Processing incoming paperwork, ensuring all information is correct and present, ready to send off to clients.
- Checking customer eligibility and liaising with the relevant teams to ensure a smooth customer journey and all correct documentation is in place.
- Uploading and updating information onto the companies CRM.
- Working with their team to ensure all targets are met.
The successful candidate will:
- Have previous experience in an administrative role within the construction sector.
- Have strong organisational skills, ability to prioritise and multitask.
- Have experience working with Microsoft Word, Excel, and Outlook.
- Eco experience is desirable but not essential.
Expected hours: 40 per week
Administrator in Liverpool employer: Construction Resources Ltd
Contact Detail:
Construction Resources Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Liverpool
✨Tip Number 1
Familiarise yourself with the construction sector, especially the services offered by the company. Understanding terms like 'gas boiler replacements' and 'cavity wall insulation' will help you communicate effectively during interviews.
✨Tip Number 2
Brush up on your CRM skills. Since you'll be uploading and updating information, being proficient in common CRM software can set you apart from other candidates.
✨Tip Number 3
Practice handling customer queries. Role-play scenarios where you take calls and resolve issues, as this will demonstrate your ability to manage customer interactions smoothly.
✨Tip Number 4
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks in previous roles. This will highlight your ability to prioritise and multitask effectively.
We think you need these skills to ace Administrator in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous administrative experience, especially within the construction sector. Emphasise your organisational skills and any relevant software proficiency, such as Microsoft Word, Excel, and Outlook.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the job description. Mention your motivation for applying and how your skills align with the duties outlined, such as handling customer queries and processing paperwork.
Showcase Relevant Experience: In your application, provide examples of how you've successfully managed multiple tasks in previous roles. Highlight any experience you have with CRM systems or similar software to demonstrate your ability to adapt quickly.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Construction Resources Ltd
✨Showcase Your Administrative Skills
Make sure to highlight your previous experience in administrative roles, especially within the construction sector. Be prepared to discuss specific tasks you've handled, such as processing paperwork and managing customer queries.
✨Demonstrate Organisational Abilities
Since strong organisational skills are crucial for this role, think of examples where you successfully prioritised tasks or managed multiple responsibilities at once. This will show that you can handle the demands of the job.
✨Familiarise Yourself with CRM Systems
As the role involves uploading and updating information on the company's CRM, it’s beneficial to have a basic understanding of how these systems work. If you have experience with any specific CRM software, be ready to mention it.
✨Prepare Questions About the Company
Research the installation company and prepare thoughtful questions about their services and team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
