Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for customers, ensuring smooth communication during installations.
- Company: Join a reputable company in the energy efficiency and renewables sector.
- Benefits: Company vehicle, mobile phone, laptop, and growth opportunities.
- Why this job: Make a difference in customer experiences while working in a sustainable industry.
- Qualifications: Experience in customer-facing roles and strong communication skills required.
- Other info: Dynamic role with a chance to grow in a thriving sector.
The predicted salary is between 36000 - 60000 £ per year.
Location: On-site / Field-based
Industry: Energy Efficiency & Renewables
Company Vehicle Provided
Our client is a well-established installation company with over 10 years’ experience in the industry. They specialise in a wide range of domestic energy efficiency and renewable solutions, including:
- Gas boiler replacements
- External wall insulation
- Underfloor insulation
- Loft insulation
- Cavity wall insulation
- Solar panels
- Air source heat pumps
Due to continued growth, they are looking to recruit a highly motivated Customer Liaison Officer with previous experience in a similar role to join their team.
Key Responsibilities
- Acting as the main point of contact for customers on site, ensuring clear and consistent communication throughout installations
- Building and maintaining strong customer relationships through excellent service
- Reporting regularly to the Project Manager regarding ongoing works, issues, and customer feedback
- Liaising with the Customer Service team to monitor and respond to customer feedback
- Ensuring all customer enquiries are logged and responded to promptly
- Assisting Site Managers by monitoring ongoing installations on site
- Instructing installation teams to ensure works are completed in line with company quality standards and health & safety policies
The Successful Candidate Will:
- Have previous experience in a Customer Liaison Officer (or similar customer-facing/site-based) role
- Possess strong organisational skills with the ability to prioritise and multi-task
- Have excellent written and verbal communication skills
- Be proactive, professional, and enthusiastic about delivering outstanding customer service
- Hold a full UK driving licence
What’s On Offer
- Company vehicle
- Company mobile phone
- Company laptop
- Opportunity to join a growing and reputable company within the renewables and energy efficiency sector
Customer Liaison Officer in Knowsley employer: Construction Resources Limited.
Contact Detail:
Construction Resources Limited. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Liaison Officer in Knowsley
✨Tip Number 1
Network like a pro! Reach out to your connections in the energy efficiency and renewables sector. Attend industry events or join relevant online groups to meet potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and project management. We recommend role-playing with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your communication skills during interviews. Be clear and concise when discussing your previous experiences, especially how you’ve built strong customer relationships in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Customer Liaison Officer in Knowsley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Customer Liaison Officer or in similar roles. We want to see how your skills match the key responsibilities listed in the job description, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about energy efficiency and renewables, and how your previous experiences have prepared you for this role. Let us know what makes you tick!
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we love a good communicator!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us. Let’s get started!
How to prepare for a job interview at Construction Resources Limited.
✨Know the Company Inside Out
Before your interview, take some time to research the company and its services. Understand their focus on energy efficiency and renewables, and be ready to discuss how your experience aligns with their mission. This shows genuine interest and helps you connect your skills to their needs.
✨Showcase Your Communication Skills
As a Customer Liaison Officer, communication is key. Prepare examples of how you've effectively communicated with customers in past roles. Think about times when you resolved issues or built strong relationships, and be ready to share these stories during the interview.
✨Demonstrate Organisational Skills
Highlight your ability to prioritise tasks and manage multiple responsibilities. You might want to prepare a scenario where you successfully juggled various customer enquiries or project updates. This will illustrate your organisational prowess, which is crucial for the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of projects you'll be working on, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
