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- Tasks: Join a team to schedule building repairs and provide top-notch customer service.
- Company: Work with a leading provider in building services, enhancing properties across the UK.
- Benefits: Enjoy a competitive salary, generous leave, discounts, and a paid volunteer day.
- Why this job: Make a real impact while developing your skills in a dynamic and supportive environment.
- Qualifications: Experience in a fast-paced call centre, strong communication skills, and attention to detail required.
- Other info: Diversity is valued; all applications are welcomed and encouraged.
The predicted salary is between 20800 - 31200 £ per year.
Are you a highly organized and communicative individual looking for a rewarding career in the building services industry? Our client, a leading provider of building repairs, planned maintenance, and improvements to some of the UK's largest properties, is seeking a Work Scheduler to join their dynamic team based in Oldbury.
Key Responsibilities:
- Work as part of a team to schedule and plan building repairs, maintenance, and improvements in a cost-effective and organized way.
- Provide excellent customer service to residents and clients, addressing their queries and scheduling appointments with tradespeople.
- Manage and reschedule appointments using specialized planning tools.
- Log and update job information on our job management system/database.
- Collaborate with supervisors and tradespeople to ensure smooth workflow and effective scheduling.
Requirements:
- Proven experience working in a fast-paced call centre environment.
- Ability to multi-task effectively and consistently meet deadlines and targets.
- Excellent communication skills (both written and verbal), a keen eye for detail, and a professional approach.
Benefits:
- Competitive salary of £26,000 per annum.
- Annual leave: 23 days + bank holidays (increases to a maximum of 5 additional days after 1 year of service).
- Long service awards for continuous service milestones.
- Perkbox membership: Access to numerous discounts and perks.
- Paid volunteer day: Opportunity to give back to the community.
To Apply: Please submit your CV and cover letter outlining your suitability for the role or call 02045765019.
Contact Detail:
Construction, Property and Engineering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduler
✨Tip Number 1
Familiarise yourself with the specific scheduling tools mentioned in the job description. If you can demonstrate your proficiency with these tools during the interview, it will show that you're ready to hit the ground running.
✨Tip Number 2
Brush up on your customer service skills. Since the role involves addressing queries and scheduling appointments, being able to showcase your experience in providing excellent customer service will set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully managed multiple tasks in a fast-paced environment. This will help you illustrate your ability to multi-task effectively, which is crucial for the Scheduler position.
✨Tip Number 4
Research the company and its values. Understanding their commitment to diversity and community involvement can help you align your answers with their ethos during the interview, making you a more appealing candidate.
We think you need these skills to ace Scheduler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in scheduling, customer service, and any roles in fast-paced environments. Use keywords from the job description to demonstrate your suitability.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the building services industry and how your skills align with the responsibilities of the Work Scheduler role. Be specific about your communication skills and ability to manage multiple tasks.
Showcase Your Organisational Skills: Provide examples in your application that illustrate your organisational abilities and attention to detail. Mention any experience with planning tools or job management systems, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is essential for this position.
How to prepare for a job interview at Construction, Property and Engineering
✨Showcase Your Organisational Skills
As a Scheduler, your ability to organise and prioritise tasks is crucial. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple appointments or projects simultaneously.
✨Demonstrate Excellent Communication
Since the role involves interacting with clients and tradespeople, highlight your communication skills. Practice articulating your thoughts clearly and concisely, and be ready to answer questions about how you handle customer queries.
✨Familiarise Yourself with Scheduling Tools
Research any scheduling software or job management systems that the company might use. If you have experience with similar tools, mention it during the interview to show your readiness to adapt quickly.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-life scenarios. Think of situations where you had to reschedule appointments or deal with unexpected changes, and explain how you handled them effectively.
