At a Glance
- Tasks: Process customer orders and maintain data accuracy in a dynamic team environment.
- Company: Join Cummins, a globally recognised engineering brand with a commitment to excellence.
- Benefits: Earn £13.49 per hour with hybrid work options and valuable experience.
- Other info: Opportunity for growth in a supportive and diverse workplace.
- Why this job: Perfect for detail-oriented individuals looking to enhance their administrative skills.
- Qualifications: Experience in data entry or administration is a plus; strong computer skills required.
The predicted salary is between 13.49 - 13.49 £ per hour.
Location: Peterborough, PE (Hybrid - 3 days onsite, 2 days remote)
Position Type: 6-Month Contract
Start Date: August 2026
Salary/Rate: £13.49 per hour (PAYE)
About the Role:
We are currently seeking detail-oriented Customer Order Management Administrators to provide critical temporary support to the Customer Order Management (COM) team at the Cummins Peterborough site. This is a non-customer-facing support role focused on system accuracy, data entry, and order facilitation. It is the perfect opportunity for an administrator who enjoys precision, routine data management, and working within a globally recognized engineering brand.
Key Responsibilities:
- Order Processing: Input and process customer orders into the database accurately and within strict deadlines, manually allocating parts as required.
- Export Support: Compile and distribute critical shipping and export documentation.
- Data Cleansing: Maintain system integrity by updating customer accounts, drop-ship details, pricing, order holds, and codes.
- Reporting: Prepare and distribute standard internal reports on order statuses and lifecycle progress.
- General Admin: Support the wider team with database updates, filing, and scanning.
Your Performance Goals:
- Achieve 98% order entry accuracy on a daily basis.
- Aim to process approximately 24 orders / 90 lines per day.
- Process 85% of internal service requests within 4 hours.
What You'll Need to Succeed:
- Experience: Previous experience in order processing, sales administration, data entry, logistics admin, or strong transferable skills from a high-volume data environment.
- Core Skills: Strong computer proficiency (Microsoft Office is essential).
- Mindset: Highly organized, comfortable executing repetitive daily processes, and possesses a keen eye for finding and correcting data errors.
- Commitment: Able to work on-site in Peterborough 3 days a week (including scheduled team days and workshops).
If you are available to start in August 2026 and want to build your experience with an industry leader respond to this email or call on.
Candidates must be eligible to live and work in the UK.
Customer Order Management Administrator employer: Construction, Property and Engineering
Join our dynamic team as a Cleaner in Rochdale, where we prioritise a supportive work culture and offer flexible part-time hours to fit your lifestyle. With competitive pay, weekly payments, and a commitment to employee growth, we ensure that every team member feels valued and empowered. Experience the satisfaction of contributing to a clean and welcoming environment for all staff while enjoying the benefits of working with a leading Facilities Management client.
Contact Details:
Construction, Property and Engineering Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Order Management Administrator
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Construction, Property and Engineering.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Construction, Property and Engineering. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Customer Order Management Administrator
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Construction, Property and Engineering.
How to prepare for a job interview at Construction, Property and Engineering
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Construction, Property and Engineering's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Construction, Property and Engineering offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
