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- Tasks: Lead a dynamic admin team managing a busy repair service and ensure exceptional customer service.
- Company: Join a vibrant team in East London, working on impactful local council projects.
- Benefits: Enjoy a competitive salary, 26 days holiday, private health care, and an enhanced pension plan.
- Why this job: Step up as a leader and make a real difference in a fast-paced environment.
- Qualifications: Proven leadership experience in administration and excellent customer service skills required.
- Other info: Full-time office role with great career growth opportunities and a supportive team culture.
The predicted salary is between 34000 - 47600 £ per year.
Location: East London (Office Based)
Salary: Competitive, up to £34,000
Contract: Permanent
We are seeking a highly motivated and experienced Administration Team Leader to head up a team of Administrators managing a busy repair service and central service inbox. This is an exciting, permanent opportunity to join a dynamic team covering a major contract in London, undertaking repair and maintenance works on behalf of local councils and contractors.
The Role: Leading a High-Performing Admin Team
You will be crucial in ensuring the smooth and efficient running of the administrative support for a critical service. Your responsibilities will include:
- Motivate, coach, and support your team of Administrators.
- Conducting regular 1-2-1 team meetings and performance reviews.
- Preparing reports and keeping your line manager appraised of all activity.
- Undertaking weekly audits of your team's work, promptly addressing any errors.
- Managing the communal repairs mailboxes, ensuring timely responses.
- Ensuring the team continuously delivers exceptional customer service.
What We Offer You: Rewards & Benefits
This role offers a competitive salary and a fantastic benefits package designed for your well-being and security:
- Salary of £34,000
- 26 Days Holiday plus Bank Holidays
- Enhanced Pension Plan
- Private Health Care
- And more!
What You'll Need to Succeed (About You):
We are looking for a dedicated and proven leader with a can-do approach and a passion for customer service excellence:
- Must have experience and be able to show evidence of leading a small team, ideally in a similar administrative or service/repairs sector.
- Excellent Customer Service skills and a proactive approach to problem-solving are essential.
- Ability to prioritise issues effectively and meet tight deadlines.
- Comfortable working in a fast-paced environment and under pressure.
- Efficient on various IT systems and able to track data accurately.
- Willing to go the extra mile to deal with difficult situations.
Full-time office based role in East London: Hours are 8:00 AM - 5:00 PM.
If you are a proactive and experienced Administrator ready to step up and lead a vital team, apply today!
Admin Team Leader in City of London employer: Construction, Property and Engineering
Contact Detail:
Construction, Property and Engineering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Team Leader in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Admin Team Leader role. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience in leading teams. This will help you showcase why you're the perfect fit for their dynamic environment.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to team leadership and customer service. We recommend doing mock interviews with friends or family to build your confidence and refine your responses.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Admin Team Leader in City of London
Some tips for your application 🫡
Show Your Leadership Skills: When applying for the Admin Team Leader role, make sure to highlight your experience in leading teams. We want to see how you've motivated and supported your team in previous roles, so share specific examples that showcase your leadership style.
Emphasise Customer Service Excellence: Since this role is all about delivering exceptional customer service, don’t forget to mention your customer service skills. We love candidates who can demonstrate a proactive approach to problem-solving and have a passion for helping others.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your key achievements stand out, especially those related to administration and team management.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Construction, Property and Engineering
✨Know Your Team Dynamics
Before the interview, think about how you would lead a team of Administrators. Be ready to discuss your leadership style and how you motivate and support your team. Use examples from your past experiences to illustrate your approach.
✨Showcase Customer Service Skills
Since this role emphasises exceptional customer service, prepare to share specific instances where you've gone above and beyond for customers. Highlight your proactive problem-solving skills and how they contributed to positive outcomes.
✨Demonstrate Organisational Skills
Be prepared to talk about how you prioritise tasks and manage tight deadlines. Consider discussing any tools or methods you use to keep your team organised and efficient, especially in a fast-paced environment.
✨Familiarise Yourself with IT Systems
As the role requires efficiency with various IT systems, brush up on any relevant software or tools you’ve used in previous roles. Be ready to discuss how you track data accurately and how this has improved your team's performance.