At a Glance
- Tasks: Lead and manage large-scale cleaning projects while ensuring operational excellence.
- Company: Join a respected commercial cleaning contractor with a stellar reputation.
- Benefits: Competitive salary, company car, and genuine career progression opportunities.
- Other info: Be part of a dynamic team focused on quality and client satisfaction.
- Why this job: Make an impact on high-profile projects and grow your career in a supportive environment.
- Qualifications: Experience in commercial cleaning and strong leadership skills required.
We are seeking an ambitious, experienced and commercially minded Senior Operations Manager to join a highly respected commercial cleaning contractor with an outstanding reputation across the sector. This is a senior operational leadership role suited to someone with a strong background in commercial cleaning, specialist cleaning, construction cleaning, builders cleans, sparkle cleans and large-scale handover projects. The role would suit either an established senior manager or an experienced operations manager ready to step into a more senior position and progress their career within a growing, high-performing organisation.
The successful candidate will be responsible for overseeing multiple contracts and project teams across large scale new build schools, hospitals, construction projects ensuring operational excellence, strong client relationships, high standards of service delivery and consistent commercial performance.
Key Responsibilities- Operational Leadership: Lead and manage day-to-day operations across a portfolio of commercial cleaning contracts and construction handover projects. Oversee mobilisation, delivery and completion of large-scale cleaning projects, including builders cleans, sparkle cleans, re-cleans and final handover works. Ensure all contracts are delivered safely, efficiently, on time and to the required client specification and manage site supervisors, contract managers, mobile teams and cleaning operatives across multiple locations. Maintain consistently high standards of quality, presentation, productivity and client satisfaction. Support the senior leadership team in driving operational strategy, service improvements and business growth.
- Client and Contract Management: Act as a senior point of contact for clients, main contractors, developers and project stakeholders and build and maintain strong relationships with clients through regular communication, site visits, performance reviews and proactive issue resolution. Attend client meetings, project progress meetings and handover reviews as required. Identify opportunities to improve service delivery, increase contract value and strengthen long-term client partnerships. Ensure client expectations are clearly understood, managed and delivered.
- People Management: Lead, motivate and develop operational teams to create a culture of accountability, professionalism and high performance. Support recruitment, onboarding, training and performance management across operational teams. Mentor supervisors and managers, helping them develop their leadership capability. Manage staffing levels, rotas, productivity and resource allocation across contracts and projects.
- Health, Safety and Compliance: Ensure all operations are delivered in line with health and safety legislation, company policies, RAMS, COSHH, site rules and client requirements. Promote a strong safety-first culture across all contracts and projects. Carry out site audits, quality inspections and compliance checks. Ensure teams are properly trained, equipped and briefed before attending site. Investigate incidents, near misses or service failures and implement corrective actions.
- Commercial and Financial Performance: Manage operational budgets, labour costs, material usage and project profitability. Monitor contract performance against agreed KPIs and commercial targets. Support pricing, tender returns, project planning and contract mobilisation where required. Identify efficiencies, reduce waste and improve productivity without compromising service quality. Provide regular reporting to senior leadership on contract performance, risks, opportunities and operational progress.
The ideal candidate will have a strong operational background within commercial cleaning, construction cleaning, facilities services or a closely related sector. You may already be operating at senior management level, or you may be an experienced operations manager with the ambition, drive and capability to take the next step in your career.
We are particularly interested in candidates with experience in:
- Commercial cleaning contracts
- Construction site cleaning
- Builders cleans and sparkle cleans
- Large-scale project handovers
- Working with main contractors, developers or construction clients
- Managing multi-site teams and fast-paced operational environments
- Proven experience in commercial cleaning, specialist cleaning, construction cleaning or facilities management.
- Strong understanding of large project handovers and the standards expected by main contractors and end clients.
- Experience managing supervisors, contract managers and frontline teams.
- Excellent client-facing skills, with the confidence to represent the business at senior level.
- Strong leadership, communication and problem-solving skills.
- Commercial awareness and the ability to manage labour, materials and contract profitability.
- Ability to work under pressure, manage competing priorities and deliver against deadlines.
- Full UK driving licence.
- Previous experience working with construction companies, developers or major commercial clients.
- Experience supporting tenders, mobilisations and contract growth.
- Strong knowledge of quality auditing and operational reporting systems.
- Experience in a fast-growing or highly reputable service-led organisation.
- Ambitious, driven and eager to progress.
- Professional, reliable and highly organised.
- Hands-on when required, but capable of operating strategically.
- Confident managing clients, teams and complex operational challenges.
- High standards and strong attention to detail.
- Commercially focused with a strong sense of ownership.
- Calm under pressure and solutions-focused.
- Proud to represent a business with an excellent reputation in the industry.
- A senior role within a respected and established commercial cleaning contractor.
- The opportunity to work on high-profile commercial and construction projects.
- Genuine career progression for the right candidate.
- Supportive senior leadership and a strong operational team.
- Excellent salary and package, dependent on experience.
- Company Car/Car Allowance.
- The chance to play a key role in the continued growth and success of the business.
If you are an experienced cleaning operations professional, or a driven manager ready to take the next step in your career, we would be keen to hear from you. Please apply with your CV and a short covering note outlining your relevant experience in commercial cleaning, construction cleaning or large-scale project handovers.
Senior Operations Manager (Cleaning) in Glasgow employer: Construction & Civils Solutions Limited
Join a highly respected commercial cleaning contractor that values operational excellence and fosters a culture of accountability and professionalism. With a strong focus on employee growth, you will have the opportunity to lead high-profile projects while benefiting from a supportive senior leadership team and a competitive salary package. This role not only offers career progression but also the chance to make a significant impact in a thriving organisation known for its outstanding reputation in the industry.
Contact Details:
Construction & Civils Solutions Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Operations Manager (Cleaning) in Glasgow
✨Tip Number 1
Network like a pro! Get out there and connect with people in the commercial cleaning and construction sectors. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with hiring managers or during interviews, make sure to highlight your experience with large-scale projects and client management. Share specific examples of how you've led teams to success and improved service delivery. This will set you apart from the competition.
✨Tip Number 3
Prepare for those interviews! Research the company and its projects thoroughly. Be ready to discuss how your background in commercial cleaning and operations aligns with their needs. Also, think about questions you can ask them to show your genuine interest in the role and the organisation.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals like you. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it’s a great way to stay updated on new opportunities that match your skills and ambitions.
We think you need these skills to ace Senior Operations Manager (Cleaning) in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your background in commercial cleaning and any relevant projects you've managed. We want to see how you can bring your expertise to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Senior Operations Manager role. Share specific examples of your achievements in operational leadership and client management that align with what we’re looking for.
Showcase Your Leadership Skills:Since this role involves managing teams, make sure to highlight your leadership experience. Talk about how you've motivated teams, handled challenges, and driven performance in previous roles. We love seeing candidates who can inspire others!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team at StudySmarter!
How to prepare for a job interview at Construction & Civils Solutions Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of commercial cleaning and large-scale project handovers. Be ready to discuss specific projects you've managed, the challenges you faced, and how you overcame them. This will show that you have the experience and expertise they’re looking for.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership abilities. Think about times when you motivated a team or resolved conflicts. They want to see that you can lead operational teams effectively and create a culture of accountability and professionalism.
✨Client Relationship Focus
Be prepared to talk about how you've built and maintained strong client relationships in the past. Share specific instances where your communication skills made a difference, especially in managing expectations and resolving issues. This is crucial for the role!
✨Safety First Mindset
Since health and safety compliance is key in this role, be ready to discuss your approach to promoting a safety-first culture. Talk about any audits or compliance checks you've conducted and how you ensure your teams are trained and equipped for site work.
