At a Glance
- Tasks: Lead client account operations and ensure effective delivery of major framework agreements.
- Company: Established M&E contractor with a focus on client relationships and operational excellence.
- Benefits: Private healthcare, dental insurance, life insurance, pension scheme, and rewards for long service.
- Other info: Dynamic role based in Canary Wharf with competitive salary and growth opportunities.
- Why this job: Be the key link between clients and teams, driving improvements and making a real impact.
- Qualifications: Experience in managing client accounts with a strong M&E background.
A well-established M&E and fit out contractor is seeking an experienced Client Account Manager to lead the delivery and governance of a major framework agreement with a key corporate client based in London. This is not a project delivery role. You'll take ownership of how an entire client account operates, maintaining processes, ensuring compliance, monitoring performance across multiple workstreams, and driving improvement. You'll sit between the client, our operational and project teams, with accountability for the account running effectively as a whole.
Key Responsibilities
- Ensure the framework agreement operates effectively
- Provide reporting and accountability back to both the client and internal leadership on the account, its performance and potential opportunities
- Manage the key client relationship
- Provide operational oversight across multiple projects and workstreams being delivered through the account
- Maintain commercial oversight
- Drive continuous improvement
The Ideal Client Account Manager will have:
- Proven experience managing or taking significant responsibility for a structured client framework or major account
- Strong M&E / Building Services background
- Track record of working across multiple projects and workstreams concurrently, rather than single-project focus
- Demonstrated client account management at stakeholder level
- Commercial awareness - quotations, variations, budgets
- Ability to work effectively across operational and commercial functions
Benefits
- Private Healthcare and Dental Insurance
- Life Insurance and Pension Scheme
- Length of Service Reward Scheme
Job Details
- Start date: ASAP
- Location: Canary Wharf (site-based around City of London)
- Salary: £65,000 - £90,000 (DOE)
- Hours: 07:00-16:00
Client Account Manager - Construction in City of London employer: Construct Recruitment
Join a well-established commercial contractor company that values its employees and fosters a collaborative work culture. Located in the vibrant City of London, this role offers competitive benefits including private healthcare, dental insurance, and a pension scheme, alongside opportunities for professional growth within the dynamic Data Centre environment. With a focus on delivering multiple mechanical projects, you'll be part of a team that prioritises client relationships and operational excellence, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Client Account Manager - Construction in City of London
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Construct Recruitment, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Client Account Manager - Construction at Construct Recruitment.
We think you need these skills to ace Client Account Manager - Construction in City of London
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Construct Recruitment
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
