At a Glance
- Tasks: Lead exciting projects and build strong client relationships in luxury brand strategy.
- Company: Join a prestigious brand design studio known for iconic global brands.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Dynamic team environment with opportunities to mentor and develop junior talent.
- Why this job: Make a real impact in the luxury sector while collaborating with top-tier clients.
- Qualifications: Proven experience in account management and exceptional communication skills.
The predicted salary is between 40500 - 49500 £ per year.
Description Construct is Together Group’s brand strategy and brand design atelier, trusted by some of the world’s most prestigious organisations operating at the highest end of luxury and hospitality. The studio has created iconic global brands such as Aman, and has been selected to relaunch and reposition heritage institutions including The Ritz, Baur Au Lac, and The Dorchester.
We work with family-owned luxury businesses, global hospitality groups, and category-defining brands serving an HNWI and UHNW clientele — often at moments of transformation, expansion, or generational change.
About the Client Services Team: The Client Services team anchors every project, leading collaboratively across a diverse portfolio of accounts. From initial briefing through to delivery, we enable the wider studio to work productively and effectively. Ensuring outputs align with brand strategy, remain on schedule and within budget, and consistently exceed client expectations. Through strong, strategic, and trusted client relationships, we enable the studio to partner meaningfully with organisations.
Purpose of the Role: This role leads both internal teams and clients through medium to large-scale projects involving multiple workstreams. You will bring tactical and strategic planning expertise to ensure the seamless and efficient flow of work across the studio daily. We are looking for an exceptional Senior Account Manager to join our team, someone who contributes far beyond ideas and execution. You will lead by example and act as a trusted advisor to colleagues and clients alike. Bringing strong leadership and communication skills and a proven track record in managing pitches, projects, client relationships, and internal teams. This role can be based in our London or Bath office.
Key Responsibilities:
- Act as an ambassador for Construct, promoting and applying the studio’s philosophy to deliver meaningful client outcomes while partnering closely with Strategic and Creative leads to support their best work.
- Drive client growth, profitability, and long-term relationship development with repeat business.
- Lead complex projects from brief through delivery, ensuring clear scope, resourcing, and execution.
- Identify opportunities for additional work and contribute to pitches and proposals.
- Negotiate contracts and produce agreements scope of works.
- Establish and manage projects, ensuring documentation, team structure, and approvals are in place.
- Schedule and oversee delivery in line with budgets, timelines, and studio processes.
- Deliver exceptional client service through strategic guidance and proactive problem-solving.
- Monitor progress, scope, and budgets, addressing out-of-scope requirements as needed.
- Manage expenses and reconciliations in collaboration with Finance and Client Services leadership.
- Conduct project reviews to drive continuous improvement and support profitability.
- Mentor junior team members and support capability development.
- Maintain organised documentation and accurate administrative records.
- Support the Business Development Director in building out lead sourcing systems.
- Contribute to the development of new scopes of work, pricing models, and commercial proposals where needed to support the function.
- Support Business Development Director with review RFPs.
Skills and Experience:
- Strong commercial awareness and client relationship management.
- Proposal writing capability and contract awareness.
- Project planning, scoping, and delivery leadership.
- Budget oversight and financial management.
- Scheduling and resource coordination.
- High-level communication and stakeholder engagement.
- Strong problem-solving and decision-making skills.
- Team leadership and mentoring ability.
- Excellent organisation and documentation discipline.
Senior Account Manager employer: Construct London
Construct London, as part of Together Group, is an exceptional employer that fosters a dynamic work culture where creativity and collaboration thrive. With a focus on luxury hospitality clients, employees benefit from opportunities for professional growth through mentorship and leadership roles, all while enjoying the vibrant atmosphere of London or Bath. The company prioritises employee well-being and offers a supportive environment that encourages innovation and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Construct London and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Construct London are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Construct London on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Construct London. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Construct London. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Construct London:Show us that you’ve done your homework! In your application, briefly mention what you admire about Construct London’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Construct London
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Construct London will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Construct London, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
