At a Glance
- Tasks: Lead a dynamic catering team during exciting matchdays at Swansea.com Stadium.
- Company: Join Swansea City AFC and be part of the thrilling sports atmosphere.
- Benefits: Competitive pay, weekly payments, and full industry training provided.
- Other info: Opportunities for growth and transferable skills in hospitality and customer service.
- Why this job: Gain real leadership experience while enjoying live football and major events.
- Qualifications: Previous supervisory experience in catering or bar environments is preferred.
The predicted salary is between 25668 - 31372 £ per year.
Catering Team Leaders Wanted – Swansea.com Stadium | 2026/27 Season
Great teams need great leaders. Are you someone who thrives on a challenge, loves a fast-paced environment and knows how to get the very best out of a team? Then we want to hear from you! We are looking for enthusiastic, motivated and experienced Catering Food and Bar Team Leaders to join our matchday team at Swansea.com Stadium, home of Swansea City AFC, for the 2026/27 football season!
You will be at the heart of the action, leading one of our busy food or bar outlets, motivating your team and making sure everything runs like clockwork – from the first customer served to the final whistle.
WHAT'S THE ROLE ALL ABOUT?
We are looking for Team Leaders to support our food or bar outlet operations across Swansea City AFC home fixtures. Shifts are typically 5-6 hours, giving you the opportunity to take ownership of your area, lead your team and deliver an excellent matchday experience. Once registered with Constellation, you'll also have the opportunity to work at other fantastic venues, including Cardiff City FC, Cheltenham Racecourse, and many more venues across the UK.
WHAT WILL YOU BE RESPONSIBLE FOR?
- Leading from the front: Supervising a busy outlet, delegating duties and keeping your team focused and motivated.
- Setting the tone: Delivering clear, engaging staff briefings so everyone knows their responsibilities and is ready for the day ahead.
- Overseeing food production (Food outlets only): Working closely with your Cook to ensure delicious matchday favourites are prepared and served efficiently.
- Maintaining your bar: Ensuring your beer keeps flowing throughout a busy service.
- Taking control: Managing stock levels, food preparation, time management and the smooth running of your outlet.
- Food safety first: Ensuring allergen information is accurate, accessible and ready for customers and colleagues.
- Developing your team: Supporting staff training, coaching and development to maintain excellent standards.
- Customer satisfaction: Handling customer complaints professionally and resolving issues quickly and effectively.
- Staying on top of things: Completing all matchday paperwork using our paperless operating software.
You’ll be the person your team looks to for guidance, support and direction – so confidence, communication and a positive attitude are key!
WHAT ARE WE LOOKING FOR?
We are looking for natural leaders who can bring out the best in others while keeping standards high. You’ll ideally have:
- Previous supervisory or Team Leader experience within catering, fast food or food service operations.
- Or previous bar experience, including changing kegs.
- Experience overseeing food preparation, production and service in a busy environment – Food outlets only.
- The confidence to lead, motivate and delegate responsibilities to a team.
- Excellent communication and organisational skills.
- The ability to stay calm, think quickly and make decisions during high-volume service periods.
- A positive, enthusiastic and energetic personality.
- An understanding and empathetic approach to managing and supporting others.
- Strong attention to detail and the ability to multitask.
- A proactive, hands-on approach and a genuine passion for delivering great customer service.
WHY BECOME PART OF OUR TEAM?
This isn't just another Team Leader position. It's your opportunity to gain valuable leadership experience in some of the UK's most exciting sporting and event venues. Here’s what you can look forward to:
- Competitive pay – paid weekly!
- An exciting environment: Be part of the incredible atmosphere of live football and major events.
- Real leadership experience: Take ownership of your own outlet and develop your people-management skills.
- Opportunities to grow: Build your experience and open the door to further progression within hospitality and events.
- Full industry training: Including Health Safety, Food Hygiene, Allergen Awareness and Manual Handling.
- A supportive team: Work alongside friendly, enthusiastic people who want to succeed together.
- Wellbeing support: Access to our Employee Assistance Programme and wider Health Wellbeing Support Programmes.
- Transferable skills: Develop valuable experience in leadership, communication, operations and customer service.
READY TO TAKE THE LEAD? APPLY ONLINE TODAY!
Don't just be part of the team – be the person who leads it! Submit your application online, including your CV and a covering letter, telling us a little about your experience! We'll be in touch shortly, and successful applicants could be working at one of our fantastic venues soon!
Lead the team. Own the moment. Make every matchday count!
Team Leaders Needed at Swansea City AFC employer: Constellation
Constellation offers a vibrant and dynamic work environment at Exeter Racecourse, where hospitality staff can thrive amidst the excitement of race days. With a focus on teamwork and excellent customer service, employees benefit from flexible working hours, opportunities for skill development, and the chance to be part of memorable events in a stunning location. Join us to enhance your career in hospitality while enjoying the thrill of the races!
StudySmarter Expert Advice🤫
We think this is how you could land Team Leaders Needed at Swansea City AFC
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Team Leaders Needed at Swansea City AFC
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Constellation
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Constellation. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
