At a Glance
- Tasks: Lead and develop a team to manage workforce delivery across major event venues.
- Company: Join Constellation, part of Compass Group, delivering top-notch workforce solutions.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Fast-paced role with varied responsibilities and exposure to flagship events.
- Why this job: Make a real impact on large-scale events while leading a passionate team.
- Qualifications: Experience in hospitality or events, strong leadership, and organisational skills.
The predicted salary is between 40000 - 40000 € per year.
Constellation is seeking a people-focused leader to take ownership of the casual workforce delivery across NEC Group venues - including the NEC, VOX, Utilita Arena Birmingham, bp pulse LIVE and ICC Birmingham. This is a regional role where you will oversee the recruitment, training, and deployment of workforce across multiple venues simultaneously, supporting a diverse and high-volume calendar of events - from major exhibitions and conferences to premium live experiences.
You will lead a regional team of 4, including 3 Regional People Consultants and a Regional Trainer & Recruiter, driving performance and consistency across all venues. Operating at pace in a dynamic, multi-site environment, you will ensure the right people are in place, fully prepared, and consistently delivering to the highest standards.
As Regional Lead, you will take full ownership of workforce delivery across NEC Group venues, leading a team and partnering with senior stakeholders to drive consistency, capability, and performance across all sites. You will operate across multiple venues simultaneously, balancing competing priorities and ensuring consistent delivery in a high-pressure, event-led environment.
Key responsibilities include:
- Leading, coaching, and developing a team of 3 Regional People Consultants and a Regional Trainer & Recruiter
- Overseeing workforce planning, staffing delivery, and operational support across all venues
- Owning recruitment strategy and building strong, sustainable talent pipelines to support peak trading periods (September–May)
- Driving training, onboarding, and structured upskilling to ensure a capable, event-ready workforce
- Ensuring consistency in processes, reporting, and workforce standards across all venues
- Acting as the senior Constellation contact for General Managers, operational leaders, and client stakeholders
- Overseeing labour planning and workforce performance
- Ensuring effective coverage and support for check-in and event delivery across all operational sites
What We’re Looking For:
This role requires a confident operator who can lead from the front and bring structure to a complex, multi-site operation:
- Proven experience leading teams in hospitality, events, or high-volume operational environments, including managing large casual staffing workforces across dynamic operational settings
- Experience managing multi-site operations or large, flexible workforces
- Strong planning, organisational, and decision-making capability
- Ability to operate at pace and manage competing priorities effectively
- Confident stakeholder manager, able to influence and build credibility at senior level
- Commercial awareness with a focus on efficiency, cost control, and performance
- A people-first approach, with a strong focus on engagement, development, and delivery
Why Join Constellation?
- Work at the centre of large-scale event delivery across multiple flagship venues
- Lead a function that directly impacts operational performance and guest experience
- Real ownership, accountability, and visibility at a regional level
- Opportunity to shape recruitment, training, and workforce capability across a complex, multi-site operation
- Fast-paced, high-impact role where no two days or events are the same
This role offers exposure across the wider Constellation venue portfolio, with opportunities to support the broader business and flagship events across multiple locations.
Additional Information: 40 hours per week, 5 days out of 7. Evening and weekend working required in line with event schedules. Predominantly site-based role across NEC Group venues.
If you’re ready to take ownership of workforce delivery across a flagship venue portfolio, we’d love to hear from you.
Regional People Lead- NEC Group employer: Constellation
Constellation is an exceptional employer, offering a dynamic work environment at some of the UK's most prestigious venues, including the NEC and Utilita Arena Birmingham. With a strong focus on employee development, you will have the opportunity to lead a dedicated team while shaping recruitment and training strategies that directly enhance operational performance and guest experiences. Join us for a fast-paced role where your contributions are valued, and every day brings new challenges and opportunities for growth.
StudySmarter Expert Advice🤫
We think this is how you could land Regional People Lead- NEC Group
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they operate, especially in a fast-paced environment like Constellation. Tailor your answers to show how you can contribute to their goals and make an impact.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your leadership skills and experience in managing teams, as that’s key for the Regional People Lead role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Constellation team and taking ownership of workforce delivery across our venues.
We think you need these skills to ace Regional People Lead- NEC Group
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your leadership experience in hospitality or events, and don’t forget to mention any multi-site operations you've managed!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about leading teams in a dynamic environment. Share specific examples of how you've driven performance and engagement in previous roles.
Showcase Your People Skills:Since this role is all about people, make sure to highlight your ability to engage and develop teams. Talk about your coaching style and how you’ve successfully built strong relationships with stakeholders in the past.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Constellation
✨Know the Venues Inside Out
Before your interview, make sure you research the NEC Group venues thoroughly. Understand their unique characteristics and the types of events they host. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in high-pressure environments. Highlight your experience in managing large casual workforces and how you've driven performance and consistency in previous roles. Be ready to discuss specific challenges you've faced and how you overcame them.
✨Emphasise Your People-First Approach
Since this role is all about people management, be prepared to talk about your strategies for engaging and developing teams. Share your thoughts on training and onboarding processes, and how you ensure your workforce is event-ready. This will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle competing priorities and manage multiple sites. Think of scenarios where you've had to balance various demands and how you ensured consistent delivery. Practising these responses will help you feel more confident during the interview.