At a Glance
- Tasks: Lead workforce planning and staffing for exciting events across top UK venues.
- Company: Join Constellation, part of Compass Group UK I, focused on empowering individuals.
- Benefits: Enjoy 23 days annual leave, your birthday off, and flexible working patterns.
- Other info: Fast-paced environment with opportunities for growth and varied daily challenges.
- Why this job: Be part of a dynamic team delivering exceptional guest experiences at major events.
- Qualifications: Experience in workforce planning and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Regional People Consultant NEC Group Venues – VOX, BP Pulse Utility Arena, ICC NEC
Full-time | 40 hours per week (5 out of 7 day working week)
About Constellation
Constellation, part of Compass Group UK I, is focused on empowering highly motivated individuals to shine as part of a connected workforce. We deliver flexible casual and permanent workforce solutions across hospitality and event businesses throughout the UK and Ireland. Our people are at the heart of everything we do.
As a Regional People Consultant, you will play an integral role in building, supporting, and deploying a high-quality workforce that underpins exceptional guest experiences across some of the UK’s most dynamic venues. This is a fast-paced, event-led environment where no two days or events are the same. You’ll engage with a diverse workforce and collaborate closely with operational leaders to ensure seamless delivery across a varied and high-volume event calendar.
The Role
This is a key role within the NEC, with full responsibility for workforce delivery across VOX, BP Pulse Utility Arena, ICC NEC working in a wider team of four. Working across NEC venues 5 days per week, you will lead end-to-end workforce planning, resourcing, and operational delivery. You’ll ensure that staffing levels are aligned to demand, workforce plans are executed effectively, and operational teams are fully supported in delivering against client and commercial expectations. As a trusted partner to venue leadership teams, you will combine strong planning capability with a hands-on, solutions-focused approach- managing both strategic workforce requirements and real-time event delivery.
Key Responsibilities
- Workforce Planning Delivery
- Lead the coordination and delivery of end-to-end staffing across multiple venues
- Forecast and map workforce requirements in line with event schedules
- Build and manage efficient, compliant rotas aligned to operational demand
- Take full accountability for staffing fulfilment across all events
- Stakeholder Partnership
- Develop strong, credible relationships with GMs and operational teams
- Align workforce planning with business needs and service expectations
- Act as a key point of contact for workforce-related queries, escalations, and planning
- Resourcing Workforce Management
- Partner with the Resourcing team to attract and onboard high-quality candidates
- Maintain a consistent and engaged workforce pool across all departments
- Match individuals to roles based on skills, experience, and operational fit
- Event Delivery
- Be present on-site during key events, managing deployment and live staffing challenges
- Respond effectively to last-minute changes, ensuring minimal disruption to delivery
- Work collaboratively with venue operations teams to ensure smooth execution throughout events
- Engagement, Performance Compliance
- Support employee engagement, attendance, and performance across the workforce
- Maintain accurate records and reporting through workforce systems (e.g. Ubeya)
- Ensure compliance with employment legislation, right-to-work, and health safety standards
- Use workforce data and insight to identify opportunities for continuous improvement
About You
You’ll bring a strong understanding of workforce planning within a hospitality or event-led environment, alongside the ability to operate effectively in a fast-paced, high-pressure setting. You will be:
- Highly organised, with strong attention to detail
- A confident communicator, able to build relationships at all levels
- Solutions-focused, with the ability to adapt quickly to changing demands
- Comfortable managing multiple priorities and making decisions in real time
- Experienced in using workforce or scheduling systems (e.g. Ubeya, Fourth, Harri or similar)
Most importantly, you’ll bring a people-focused mindset, strong judgement, and a collaborative approach.
Working Environment
Based across NEC Group venues 5 days per week, with primary responsibility for select venues across the group. Fast-paced, event-driven environment requiring flexibility across evenings, weekends, and peak periods. A balance of operational floor presence and administrative planning. This role is a 5 out of 7 day working week. It will involve weekend working, evenings and some bank holidays. Ad-hoc support at wider Constellation venues may be required with advance notice.
What We Offer
- 23 days annual leave plus your birthday off
- Time off in lieu for any additional hours worked
- Flexible approach to working patterns aligned to business needs
- Opportunity to work across some of the UK’s leading event and hospitality venues
- A dynamic and varied role where no two days are the same
Regional People Consultant- NEC employer: Constellation
Constellation, part of Compass Group UK I, is an exceptional employer that prioritises the empowerment and development of its workforce. With a strong focus on employee engagement and a flexible working environment, team members enjoy 23 days of annual leave plus their birthday off, alongside opportunities to work across some of the UK's leading event venues. The dynamic culture fosters collaboration and adaptability, making it an ideal place for those seeking meaningful and rewarding careers in the hospitality and events sector.
