At a Glance
- Tasks: Coordinate exciting events and provide top-notch customer service in a fast-paced environment.
- Company: Join a friendly team in the heart of Oxford's hospitality scene.
- Benefits: Competitive pay, weekly payments, and full training provided.
- Other info: Great opportunity for career growth and supportive team culture.
- Why this job: Make unforgettable experiences happen while developing valuable skills.
- Qualifications: Organised, customer-focused, and passionate about hospitality and events.
The predicted salary is between 15.1 - 15.1 £ per hour.
Location: Oxford City Centre
Salary: £15.10 per hour - rising to £15.40 per hour.
Hours: 40 hours per week, Full Time
Contract: Full Time - temp to perm
Are you organised, customer-focused and passionate about hospitality and events? We’re looking for a Hospitality & Events Coordinator to join our team in Oxford. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, delivering excellent customer service and keeping events running smoothly from enquiry through to completion. You’ll be a key point of contact for our hospitality clients, supporting the wider Hospitality Team and helping to coordinate a busy programme of events across the site.
What you’ll be doing
- Managing hospitality enquiries, coordinating bookings and providing outstanding service to our clients.
- Acting as the first point of contact for hospitality enquiries.
- Managing incoming sales and hospitality enquiry calls and emails.
- Processing hospitality bookings, including financial administration.
- Maintaining excellent client relationships and providing account support.
- Preparing weekly function sheets and keeping event information up to date.
- Updating event calendars, hospitality pipelines and booking systems.
- Ensuring confirmed events are added to relevant systems.
- Monitoring event consumptions and ensuring information is updated within 24 hours.
- Working closely with Dispatch and Hospitality Supervisors to ensure deliveries and customer requirements are met.
- Preparing quotations.
- Supporting creative pitches, proposals and event designs.
- Managing hospitality social media activity, including Instagram and Twitter.
- Completing labour and hospitality stock administration.
- Monitoring uniform, stock levels and purchasing requirements.
- Maintaining accurate records, filing and general departmental administration.
What we’re looking for
- Highly organised with excellent attention to detail.
- Confident communicating with clients, colleagues and suppliers.
- Customer-focused and passionate about delivering a great experience.
- Comfortable managing multiple tasks and priorities.
- Proactive, reliable and able to work independently.
- Confident using IT and administrative systems.
- Interested in hospitality, events, sales and customer service.
- A strong team player with a positive and professional approach.
- Previous experience in hospitality, events, administration, customer service or a similar environment would be an advantage.
Ready to join us?
If you’re an organised, enthusiastic hospitality professional who loves creating great experiences and making sure every detail is taken care of, we’d love to hear from you. Apply now and become part of our Hospitality Team in Oxford.
Why should you work with us?
- Great opportunity to work in a friendly and fast-paced environment.
- Competitive pay, paid weekly.
- Be part of a great, supportive team.
- Gain some great transferable skills and work experience.
- Receive full training in Health & Safety, Hygiene and Manual Handling that are recognised industry-wide.
- Access to Health & Wellbeing Support Programmes, including our Employee Assistance Programme.
Apply online now via our short application form (only takes 1 minute!). We will be in touch shortly.
Hospitality & Events Coordinator - Oxford employer: Constellation
Constellation offers a vibrant and dynamic work environment at Exeter Racecourse, where hospitality staff can thrive amidst the excitement of race days. With a focus on teamwork and excellent customer service, employees benefit from flexible working hours, opportunities for skill development, and the chance to be part of memorable events in a stunning location. Join us to enhance your career in hospitality while enjoying the thrill of the races!
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality & Events Coordinator - Oxford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Constellation. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Constellation
Don't be shy about reaching out to Constellation directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality & Events Coordinator - Oxford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Constellation and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Constellation
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
