At a Glance
- Tasks: Lead a team at match-day kiosks, ensuring top-notch service and smooth operations.
- Company: Join the Constellation Team at Leicester Tigers, a vibrant sports environment.
- Benefits: Flexible shifts, potential for extra work, and a fun atmosphere during events.
- Other info: Opportunities for additional shifts and career growth within the company.
- Why this job: Be part of an exciting match-day experience while developing your leadership skills.
- Qualifications: Must be 18+, with previous team leader experience in hospitality or retail.
The predicted salary is between 11.7 - 14.3 £ per hour.
Join the Constellation Team at Leicester Tigers! Constellation at Leicester Tigers is looking for experienced, confident and reliable Retail Team Leaders to join our match-day team, overseeing food and beverage retail kiosks throughout the stadium. This is a leadership role for experienced hospitality professionals who are confident managing a kiosk team in a busy stadium environment. You’ll be responsible for supporting your team, maintaining high service standards and ensuring the kiosk operates efficiently from opening through to the final whistle.
THE ROLE
- Match Day Retail Team Leader
- Leicester Tigers Stadium
- Food & Beverage Retail Kiosks
- Home & Away Fans
- Must be aged 18
- Must be local to Leicester
5 KEY THINGS YOU'LL BE DOING:
- Lead & Manage Your Team: Supervise kiosk staff throughout the match day, ensuring everyone understands their responsibilities and is working effectively as part of the team.
- Oversee Till & Cash Operations: Support the team with till operation, payments and cash handling, ensuring procedures are followed accurately and efficiently.
- Manage Kiosk Service: Oversee the smooth running of your allocated kiosk, ensuring food and beverage service is delivered quickly, professionally and to a high standard.
- Manage Busy Match-Day Periods: Remain calm and organised during peak periods, managing queues, customer demand and team performance to keep service running efficiently.
- Deliver an Excellent Fan Experience: Lead by example and ensure your team provides friendly, professional and welcoming service to both home and away supporters.
WE'RE LOOKING FOR PEOPLE WHO:
- Are aged 18
- Have previous Team Leader/Supervisor experience in hospitality, retail or food & beverage
- Have previous experience working in a stadium kiosk environment — essential
- Are confident leading and motivating a team during busy service periods
- Have strong customer service and communication skills
- Are confident managing tills, cash handling and retail operations
- Can work calmly and efficiently under pressure
- Are reliable, organised and professional
- Have a strong understanding of food safety, hygiene and health & safety procedures
- Are available for weekend match days, Christmas periods and other busy events
- Live locally in Leicester or the surrounding area
MORE WORK AVAILABLE! Successful Team Leaders who perform well on match days may have the opportunity to pick up additional shifts during the week, including other hospitality, catering and retail opportunities with Constellation. This is a great opportunity for experienced stadium hospitality professionals looking to secure more regular work beyond match days.
READY TO LEAD FROM THE FRONT? If you have previous stadium kiosk experience, are confident managing a team and thrive in a fast-paced match-day environment, we want to hear from you! Apply now to join the Constellation match-day leadership team!
Retail Team Leaders required at Leicester Tigers! employer: Constellation
Join Constellation, part of the Levy UK family, and immerse yourself in the vibrant atmosphere of Molineux Stadium while working as a Retail Cook. With flexible matchday roles, you'll enjoy a fun and fast-paced work environment, opportunities for personal growth, and the chance to be part of a dedicated team serving high-quality food to passionate football fans. Experience the thrill of matchdays and contribute to unforgettable moments at one of English football's most iconic venues.
