At a Glance
- Tasks: Lead the retail team on matchdays and ensure an outstanding fan experience.
- Company: Join Constellation, part of the Levy UK family, at Birmingham City FC.
- Benefits: Exciting work environment, team leadership experience, and a chance to be part of football culture.
- Other info: Availability for key matchdays is essential; great opportunity for personal growth.
- Why this job: Be at the heart of matchday excitement and inspire your team in a vibrant atmosphere.
- Qualifications: Must be 18+, with stadium retail experience and strong leadership skills.
The predicted salary is between 25000 - 30000 £ per year.
Lead the Matchday Team at Birmingham City FC! Retail Team Leaders Wanted. Ready to take the lead in one of the most exciting matchday environments in football? Join Constellation, part of the Levy UK family, as a Retail Team Leader at Birmingham City FC and play a key role in delivering an outstanding fan experience.
We're looking for confident, experienced leaders who thrive in a fast-paced stadium environment and know what it takes to keep retail operations running smoothly on matchdays.
What you'll be doing:
- Leading one or multiple retail kiosks during matchdays.
- Managing, motivating and supporting kiosk staff throughout service.
- Ensuring excellent customer service is delivered at all times.
- Supervising cash handling and till operations.
- Monitoring stock levels and ensuring kiosks remain well stocked.
- Managing queues and maintaining efficient service during busy periods.
- Maintaining exceptional standards of hygiene, cleanliness and presentation.
- Ensuring all company and unit policies are followed, including Health & Safety, Hygiene, Manual Handling and COSHH.
- Acting as the first point of contact for your team and resolving any operational issues on the day.
What we're looking for:
- You must be aged 18 or over.
- Comfortable working with and overseeing the sale of alcohol.
- Previous experience working in a stadium retail kiosk is essential.
- Good knowledge of stadium retail operations and matchday service.
- Previous supervisory or team leader experience is desirable.
- A confident leader with excellent communication and organisational skills.
- Able to remain calm and make decisions in a busy, high-pressure environment.
This is a Matchday Position. Availability for the following fixtures is essential: Friday 31st July, Saturday 22nd August and all remaining Birmingham City FC home fixtures throughout the season.
If you're ready to lead from the front, inspire your team, and be part of the electric atmosphere at Birmingham City FC, we'd love to hear from you. Apply now and join the Constellation team at Birmingham City FC!
Lead from the Front! Matchday Retail Team Leaders Wanted at BCFC! employer: Constellation
Join Constellation, part of the Levy UK family, as a Retail Team Leader at Birmingham City FC and immerse yourself in a vibrant matchday atmosphere while leading a dedicated team. We pride ourselves on fostering a dynamic work culture that values teamwork, excellence in customer service, and personal growth, offering our employees opportunities to develop their leadership skills in one of the UK's most exciting sporting environments. With competitive pay, flexible hours, and the chance to be part of a passionate community, this role is perfect for those looking to make a meaningful impact on fans' experiences.
