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- Tasks: Lead a team to deliver exceptional service and smooth kiosk operations on match days.
- Company: Join the Leicester Tigers, one of rugby's most iconic clubs!
- Benefits: Gain leadership experience in a fun, fast-paced environment with opportunities for further work.
- Why this job: Be part of the match day magic and create unforgettable experiences for passionate fans.
- Qualifications: Experience in hospitality or events leadership; confident and proactive under pressure.
- Other info: Ideal for local applicants who can work consistently throughout the season.
Job Description
Join the Team at Leicester Tigers – The Pride of Leicester! Be part of the match day magic at Mattioli Woods Welford Road Stadium! Are you passionate about great food, exceptional service, and leading a team in a fast-paced, high-energy environment?
We’re looking for a confident and enthusiastic Kiosk Team Leader to help deliver an unforgettable match day experience for Tigers fans! What You’ll Do: Lead, motivate, and support a team of up to 10 staff Ensure excellent customer service and efficient kiosk operations Oversee stock, food prep, hygiene, and cash handling Keep service smooth during busy match moments like halftime Act as the link between your kiosk team and management Location: Mattioli Woods Welford Road Stadium, Leicester, LE2 7TR Shifts: Approx. 4–6 hours on home match days Upcoming Fixtures: You’ll need to be available for these home games: 21st Nov, 12th Dec, 19th Dec, 4th Jan, and 10th Jan Applicants must be 18 due to alcohol service.
What We’re Looking For: Experience in hospitality or events leadership Confident, proactive, and great under pressure Strong understanding of food hygiene & health and safety Reliable and able to commute easily to the stadium We’re especially keen to hear from local applicants who can work consistently throughout the season — our local team members help keep match days running smoothly during student holiday periods. Why Join Us? Work at one of rugby’s most iconic clubs Be part of a passionate, energetic team Build leadership experience in a fun, fast-paced environment Opportunities for further work at major events Ready to lead from the front?
Apply now and kick off your match day career at Leicester Tigers!
Kiosk Team Leader - Leicester Tigers (Match Day Events) employer: Constellation
Contact Detail:
Constellation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kiosk Team Leader - Leicester Tigers (Match Day Events)
✨Tip Number 1
Get to know the Leicester Tigers! Familiarise yourself with the club's culture, values, and recent match highlights. This will help you connect with the team during interviews and show your genuine passion for being part of the match day magic.
✨Tip Number 2
Practice your leadership skills! Think about past experiences where you've led a team or handled pressure. Be ready to share these stories in your interview to demonstrate how you can motivate and support your kiosk team during those busy match moments.
✨Tip Number 3
Show off your customer service skills! Prepare examples of how you've provided exceptional service in the past. Remember, the role is all about delivering an unforgettable experience for fans, so let your enthusiasm shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Leicester Tigers team. Don’t miss out on this opportunity to kick off your match day career!
We think you need these skills to ace Kiosk Team Leader - Leicester Tigers (Match Day Events)
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for food and service in your application. Share any relevant experiences that highlight your love for creating great customer experiences, especially in a fast-paced environment like match days!
Highlight Leadership Skills: As a Kiosk Team Leader, we want to know about your leadership style! Mention any past roles where you’ve motivated a team or handled busy situations. This will show us you’re ready to lead our team at the stadium.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to outline your experience and skills without unnecessary fluff. This helps us see your qualifications quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Constellation
✨Know Your Match Day Vibe
Familiarise yourself with the atmosphere at Leicester Tigers matches. Understand what makes match days special for fans and how your role as a Kiosk Team Leader contributes to that experience. This will help you connect with the interviewers and show your passion for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Highlight your ability to motivate staff, manage stress during busy periods, and ensure excellent customer service. This is crucial for the Kiosk Team Leader position.
✨Brush Up on Food Hygiene Knowledge
Since food hygiene and health and safety are key aspects of the job, make sure you're up to date with relevant regulations. Be ready to discuss how you would maintain high standards in these areas during the interview.
✨Be Ready for Scenario Questions
Expect questions about handling busy match moments, like halftime rushes. Think through scenarios where you had to keep service smooth under pressure and be prepared to share your strategies for managing such situations effectively.
