At a Glance
- Tasks: Lead energetic teams during match days and events at Swansea.com Stadium.
- Company: Join the vibrant team at Swansea City AFC, a hub for exciting events.
- Benefits: Flexible shifts, competitive pay, and industry-recognised training.
- Other info: Work at iconic venues with great career development opportunities.
- Why this job: Be part of unforgettable experiences in a fast-paced hospitality environment.
- Qualifications: Experience in hospitality management and strong leadership skills.
Swansea.com Stadium | Season Love, live, events? Thrive in fast-paced hospitality? Join the leadership team behind some of Wales’s biggest match days, concerts, and events at Swansea.com Stadium. We’re recruiting Hospitality Supervisors to lead high-energy teams across VIP hospitality, bars, restaurants, and premium event spaces throughout the upcoming season. Fixture release date is June 25th. This is a flexible, event-based role — you choose the shifts that work for you! Opportunities are also available at venues across Cardiff City Stadium and beyond.
The Role
- Leading teams during match days, concerts, and private events
- Managing busy bars, restaurants, and hospitality areas
- Delivering confident pre-shift briefings and motivating your team to be the best!
- Delegating tasks to keep service running seamlessly
- Supporting, coaching, and developing team members
- Handling guest feedback and resolving issues professionally
- Maintaining clear communication across teams and departments
- Completing electronic paperwork and checks efficiently
What We’re Looking For
- Proven experience in a supervisory or management role within hospitality, events, hotels, or restaurants
- Calm, confident leadership in high-pressure environments
- Strong organisational and problem-solving skills
- Excellent communication and people management abilities
- A positive, professional attitude with a hands-on approach
- A genuine passion for hospitality and guest experience
What You’ll Get
- Flexible work that fits around your lifestyle - you choose when you can work our Match Days and Events!
- Competitive weekly pay – £17.14 p/h
- Industry-recognised training in: Health & Safety, Food Hygiene, Manual Handling, Allergen Awareness and more!
- Access to wellbeing and support services, including our Employee Assistance Programme
- A fun, fast-paced working environment
- Experience at one of Wales’ most iconic live event venues
Ready to Get Involved? Apply online with your CV and a short cover letter. A member of our recruitment team will be in touch via telephone for an interview and to discuss our next steps! Successful applicants could be working at our venues very soon. Let’s deliver unforgettable experiences — together. Apply now!
Hospitality Supervisors Needed at Swansea City AFC!⚽ employer: Constellation
Join Swansea City AFC and be part of a vibrant team that thrives on delivering exceptional hospitality experiences at one of Wales' premier venues. With flexible shifts tailored to your lifestyle, competitive pay, and opportunities for professional development, you'll enjoy a dynamic work environment that celebrates teamwork and passion for events. Experience the excitement of match days and concerts while contributing to unforgettable moments for guests in a supportive and fun atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Supervisors Needed at Swansea City AFC!⚽
✨Get in Early: Embrace the Seasonal Rush
In hospitality, seasonal hiring can be a bit of a frenzy, so make sure you’re applying early. Keep an eye on when local businesses like cafés and restaurants ramp up for holiday seasons or summer rushes. We can help you stay ahead by tracking application windows—don’t miss out!
✨Join Local Hospitality Groups
Tap into local hospitality communities online or through social media. Groups on Facebook or platforms like MeetUp can be goldmines for seasonal job opportunities. Engage with these communities—join discussions, share your eagerness, and you could snag a gig before it’s even advertised!
✨Show Your Face: Walk-Ins Matter
In hospitality, nothing beats a good ol' walk-in. Visit local establishments and introduce yourself. Bring along a flashy CV and maybe even drop a line about why you’re keen to work there. Sometimes just chatting with the manager can score you an interview on the spot!
✨Use Seasonal Hiring Platforms
Look for platforms that specialise in seasonal positions in the hospitality sector. Websites dedicated to summer jobs or Festival employment can offer unique roles that align with your interests. Don't forget to apply through our website too—companies like Constellation are constantly looking for enthusiastic seasonal workers like you!
We think you need these skills to ace Hospitality Supervisors Needed at Swansea City AFC!⚽
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service game, your customer service skills are your bread and butter. Make sure your CV highlights any relevant experience you have in restaurants, cafés, or similar environments, emphasizing your ability to handle busy situations and provide excellent service.
Seasonal Availability is Key:Since this is a seasonal role, we're looking for candidates who are flexible with their availability. In your cover letter, mention specific times you’re available during the season and any previous seasonal positions you’ve held. This helps us see you as a perfect fit for this temporary gig!
Culinary Knowledge Can Set You Apart:If you have any culinary certifications or training, be sure to feature them prominently in your application. Knowing your way around a kitchen or having food safety certifications could give you an edge over other candidates when applying for a role at Constellation.
Make It Personal:When applying through our website, use your cover letter to share why you’re passionate about working with Constellation. Draw on any personal experiences you have in the hospitality scene and how they inspired you to apply for this seasonal role. We love a personal touch!
How to prepare for a job interview at Constellation
✨Know Your Menu Inside Out
With a seasonal role in hospitality-food-service, it’s super important to familiarise yourself with the menu. Be ready to chat about your favourite dishes, special ingredients, and any dietary considerations people might have. This shows you're passionate and prepared to provide excellent service right from the start!
✨Brush Up on Your Customer Service Skills
In hospitality, customer service can make or break the experience. Think of scenarios where you've gone the extra mile for a guest, or how you've handled challenges with a smile. Prepare a few stories that highlight your ability to connect with customers, solve problems, and create a welcoming atmosphere.
✨Flexibility is Key
Seasonal roles often require us to be flexible with our hours and responsibilities. During the interview, be prepared to discuss your availability and willingness to adapt. Highlighting your ability to jump into different roles, whether it’s serving or kitchen support, can really set you apart.
✨Showcase Your Team Spirit
Hospitality thrives on teamwork, especially in busy seasons. Prepare to share experiences where you collaborated with colleagues to create a seamless experience for guests. If you've got any examples where you helped to lift team morale during busy shifts, mention them! It’s all about showing that you can contribute positively to the work environment.
