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- Tasks: Join our team as a fine dining waiter at Aston Villa, providing top-notch service on match days.
- Company: Constellation Platinum is part of Compass Group, serving premium dining experiences in Birmingham's flagship venues.
- Benefits: Enjoy flexible scheduling, competitive pay, and access to health and wellbeing support programs.
- Why this job: Experience the excitement of match days while developing valuable hospitality skills in a supportive environment.
- Qualifications: Must be over 18 with 12 months of waiting experience and confidence in fine dining service.
- Other info: Commit to 90% of match days for the 2024/2025 season and enjoy masterclasses to enhance your skills.
Constellation Platinum is looking for experienced waiters to support and grow our exclusive front of house teams in Birmingham. We are looking for a knowledgeable, confident candidate who has enthusiasm for hospitality and would like to expand their skill set and accelerate their vocation.
Constellation Platinum is a brand within the Compass Group that provides a front of house team to selected premium restaurants & suites in flagship venues. We operate differently from others as you can choose the frequency that you work, meaning you have control over your schedule. We offer VIP roles ranging from 10 to 40+ hours per week, this can be altered at any time making the role perfect for those who are looking for flexibility.
As a part of the Platinum team, you will be encouraged to expand your skill in food knowledge, drinks service and guest relations through our onsite masterclasses.
Working Hours
We are looking to hire an experienced fine dining waiter to work in one of our fine dining restaurants at Aston Villa Football Club for the season 24/25.
You must be able to commit to 90% of the games to qualify for this role.
However, in this flexible and active role, you can pick and choose your other shifts as you please across our portfolio.
Role responsibilities
Daily tasks may include:
– Providing excellent customer service to our guests
– Creating and maintaining great relationships with guests
– Working as a cohesive team
– Upselling premium food and drink options
– Wine waiting & wine pairing with menu dishes
Requirements
– Over 18s only
– Able to commit to 90% of the match days for the season 24/25
– 12 months of waiting experience
– You are confident in the steps of service for an à la carte restaurant
– You can confidently take food & drink orders
– You are confident in loading, carrying, and unloading a tray of drinks
– You are confident in suggesting wine to pair with a meal
– You are confident in presenting, opening, and pouring both wine & champagne.
– The ability to remain calm and collected when busy
– Confidence to interact and build relationships with colleagues & guests
– Cocktail knowledge
– An understanding of fine dining food terminology & menu descriptions
As an active role, you must be comfortable with walking and standing during the majority of your shift.
Why should you work with us?
– Great opportunity to be part of the match-day buzz and work in a fast-paced environment
– Competitive pay, paid weekly
– Be part of a great, supportive team
– Gain some great transferable skills and work experience
– Receive full training in Health & Safety, Hygiene, Manual Handling that are recognised industry-wide.
– Access to Health & Wellbeing Support Programmes, including our Employee Assistance Programme.
Once you have applied using our short application form our recruitment team will evaluate your application and be in touch via email. If successful, you could be a part of our VIP team within a few days!
Experienced Fine Dining Waiter Required for the Aston Villa Football Club Season 2024/2025 employer: Constellation
Contact Detail:
Constellation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Fine Dining Waiter Required for the Aston Villa Football Club Season 2024/2025
✨Tip Number 1
Familiarize yourself with the Aston Villa Football Club and its matchday atmosphere. Understanding the environment will help you connect with guests and enhance their experience.
✨Tip Number 2
Brush up on your fine dining service skills, especially in wine pairing and cocktail knowledge. Being able to confidently suggest pairings will set you apart from other candidates.
✨Tip Number 3
Network with current or former staff members at Constellation Platinum or similar venues. They can provide valuable insights into the role and the company culture.
✨Tip Number 4
Prepare to demonstrate your ability to handle busy situations calmly. Think of examples from your past experiences where you successfully managed high-pressure scenarios.
We think you need these skills to ace Experienced Fine Dining Waiter Required for the Aston Villa Football Club Season 2024/2025
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous waiting experience, especially in fine dining settings. Mention specific skills like wine pairing and customer service that align with the job requirements.
Show Enthusiasm for Hospitality: Express your passion for the hospitality industry in your application. Share any experiences that demonstrate your enthusiasm and commitment to providing excellent service.
Tailor Your Application: Customize your CV and cover letter to reflect the specific responsibilities and requirements mentioned in the job description. Use keywords from the listing to make your application stand out.
Prepare for Flexibility: Mention your willingness to work flexible hours and your ability to commit to 90% of the match days. This shows that you are adaptable and ready to meet the needs of the role.
How to prepare for a job interview at Constellation
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your love for providing excellent customer service and how you enjoy creating memorable experiences for guests.
✨Demonstrate Your Fine Dining Knowledge
Be prepared to discuss fine dining terminology, menu descriptions, and wine pairing. You might be asked about your favorite dishes or wines, so having a few examples ready can showcase your expertise and confidence in this area.
✨Highlight Your Flexibility
Since the role offers flexible working hours, emphasize your ability to adapt to different schedules. Discuss any previous experiences where you successfully managed varying shifts or responsibilities, showing that you can thrive in a dynamic environment.
✨Prepare for Teamwork Scenarios
Expect questions about teamwork and collaboration. Share examples of how you've worked effectively with colleagues in high-pressure situations, especially in busy dining settings. This will demonstrate your ability to maintain a cohesive team atmosphere.
