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- Tasks: Deliver exceptional service in VIP dining at the prestigious Cheltenham Festival.
- Company: Join Compass, a leader in high-end hospitality.
- Benefits: Comprehensive training, health support, and exclusive lifestyle perks.
- Why this job: Be part of an iconic event and elevate your hospitality skills.
- Qualifications: Experience in fine-dining and strong customer service skills required.
- Other info: Work in a dynamic environment with high-profile clientele.
The predicted salary is between 13 - 16 ÂŁ per hour.
Cheltenham Festival | March 10–13
Do you have experience delivering outstanding service in a VIP or fine-dining environment? We are recruiting VIP Waiting Staff to provide a legendary dining experience for guests at Cheltenham Racecourse on race days. Join our team for The Cheltenham Festival, the most prestigious event in the jump-racing calendar.
Event Dates
- Tuesday 10th March – Champion Day
- Wednesday 11th March – Ladies Day
- Thursday 12th March – St Patrick’s Thursday
- Friday 13th March – Gold Cup Day
We have shifts available across event days and beyond. VIP staff will be required to attend training on Monday 9th March (12 - 4 pm).
Location
Applicants must be local to Gloucestershire or surrounding areas, ideally available to work the whole event or a minimum of 2 days.
The Role
VIP areas at Cheltenham Racecourse attract high-profile clientele. You will work in the venue’s most premium hospitality areas, delivering a 5-star service experience.
Key Responsibilities
- Deliver exceptional table service in VIP and fine-dining environments
- Take food and beverage orders accurately and efficiently
- Confidently serve food and drinks to guests
- Present, open, and pour wine and champagne to a high standard
- Answer menu questions and make informed recommendations
- Maintain professionalism and composure during busy service periods
Skills & Experience
- 18+ only
- Previous experience in VIP, fine-dining, or high-end hospitality
- Strong communication and customer service skills
- Confident with wine and champagne service
- Wine pairing knowledge desirable (full training provided)
- Ability to remain calm under pressure with a positive, can-do attitude
Why Work for Compass?
- Comprehensive training and ongoing support
- Compass Exclusive Benefits
- Lifestyle “Perks” platform
- Health & wellbeing support programmes
- Access to our Employee Assistance Programme
Apply Now
Apply online with your CV and cover letter for your chance to be part of this iconic event. Successful applicants will be contacted promptly and will be booked to work The Festival at Cheltenham Racecourse!
VIP Waiting Staff needed for The Cheltenham Festival employer: Constellation
Contact Detail:
Constellation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VIP Waiting Staff needed for The Cheltenham Festival
✨Tip Number 1
Get to know the venue! Familiarise yourself with Cheltenham Racecourse and its VIP areas. This will help you feel more confident when serving high-profile guests and answering their questions.
✨Tip Number 2
Practice your wine and champagne service skills. Knowing how to present and pour these drinks can really impress guests and show that you’re serious about delivering a top-notch experience.
✨Tip Number 3
Stay calm under pressure! Busy service periods can be hectic, so practice staying composed and maintaining a positive attitude. It’s all about making sure guests feel special, no matter how busy it gets.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so make sure you hit us up online. It’s the best way to get noticed and land that spot at The Cheltenham Festival!
We think you need these skills to ace VIP Waiting Staff needed for The Cheltenham Festival
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in VIP or fine-dining environments. We want to see how you've delivered outstanding service before, so don’t hold back on those details!
Tailor Your CV and Cover Letter: Customise your CV and cover letter to match the job description. Use keywords from the listing to show us you’re a perfect fit for the role at The Cheltenham Festival.
Be Professional Yet Personable: While we love professionalism, don’t forget to let your personality shine through! Show us your passion for hospitality and how you can bring a positive vibe to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and get you one step closer to joining us at this iconic event!
How to prepare for a job interview at Constellation
✨Know Your VIP Service
Make sure you brush up on your fine-dining etiquette and VIP service standards. Familiarise yourself with the types of dishes and drinks that might be served at the Cheltenham Festival, as well as any specific wine and champagne knowledge that could impress your interviewers.
✨Showcase Your Experience
Be ready to discuss your previous roles in high-end hospitality. Share specific examples of how you've delivered exceptional service under pressure, especially in busy environments. This will demonstrate your ability to handle the demands of the event.
✨Practice Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios you could encounter, like taking orders or answering menu questions, to show you're prepared.
✨Stay Calm and Positive
During the interview, maintain a positive attitude and composure. Highlight your ability to stay calm under pressure, as this is crucial for working in a fast-paced VIP environment. A can-do attitude will make you stand out as a candidate who can thrive during the busy race days.
