At a Glance
- Tasks: Lead and inspire a team on exciting match days at Burnley F.C.
- Company: Join the passionate team at Burnley F.C. for an exhilarating experience.
- Benefits: Flexible shifts, competitive pay, and great team support.
- Other info: Opportunities for career progression across various venues in the UK.
- Why this job: Be at the heart of match day excitement while developing valuable skills.
- Qualifications: 2+ years in hospitality/bar management with strong leadership skills.
The predicted salary is between 35500 - 35500 £ per year.
Join us for our upcoming season! Our new season has commenced, and we have multiple opportunities available for Match Day Retail Managers and Supervisors. Do you want to be part of an exciting and enthusiastic team of individuals that are the driving force behind the incredible Match Days at Burnley F.C.? This flexible and active role will put you right in the heart of a match day and the exhilarating atmosphere of a stadium, whilst allowing you the flexibility to work around your schedule.
The Role: We need experienced, passionate, and committed managers to work at Burnley F.C. You must be able to work effectively whilst managing your team in order for them to excel in their role. You will be expected to ensure your operational area is fully stocked and set with the necessary equipment in a timely manner prior to service, considering expected guest numbers, service times and any targets given to you. You will be expected to lead briefings for each shift, preparing your team for the day ahead and inspiring them to be pro-active and enthusiastic in their role.
Key Attributes:
- Passionate Leader
- Compassionate and approachable personality
- Motivating
- Strong customer service knowledge and focus
- Good communication skills
- Accountability
- The ability to delegate and solve problems efficiently as they arise
- Able to lead by example, in attitude, work ethic and uniform requirements
- Reliable and consistent commitment
- A minimum of 2 years’ experience within hospitality/bar management
Working Hours: In this flexible and active role, you can pick and choose your shifts with the opportunity to work at any one of our 5,000 venues across the UK.
Pay Rate: £17.14 (depending on experience)
Why work with us?
- Great opportunity to be part of the event-day buzz, working flexibly in fast-paced match days
- Competitive pay
- Be part of a great, supportive team
- Gain some great transferable skills and work experience
- The opportunity to progress within your role and/or across others within Compass Group UK and Ireland
- Flexible shifts with the potential of working at a huge variety of venues across the country
So, what are you waiting for? Apply now and join the fantastic team here at Burnley F.C.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality supervisors at Burnley FC
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Constellation and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Hospitality supervisors at Burnley FC
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Constellation that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Constellation.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Constellation get a sense of who you are beyond your experience!
How to prepare for a job interview at Constellation
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Constellation and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
