At a Glance
- Tasks: Lead premium hospitality spaces and create unforgettable guest experiences on matchdays and events.
- Company: Join Aston Villa, one of the UK's most iconic venues.
- Benefits: Competitive pay, specialist training, and a front-row role in exciting events.
- Other info: Perfect for natural leaders who thrive in fast-paced settings.
- Why this job: Make a real impact in a vibrant environment filled with energy and excitement.
- Qualifications: Proven leadership in hospitality and strong knowledge of food and service excellence.
The predicted salary is between 30000 - 40000 £ per year.
Step into the heart of Villa Park and lead the charge across our premium hospitality spaces on matchdays, concerts, and major events. As a restaurant manager, you'll be the driving force behind seamless service, confident teams, and unforgettable guest experiences. This is a high‐impact role for high‐impact days — when the stadium comes alive and your leadership sets the tone.
What you'll be doing:
- Overseeing restaurants, lounges, boxes, and VIP suites with calm, polished control
- Leading and motivating managers and frontline teams with clear, energising briefings
- Driving exceptional guest experiences — from service flow to food and wine standards
- Working closely with senior leadership to deliver smooth operations and hit targets
- Keeping a sharp eye on detail, quality, and the overall feel of the space
What you'll bring:
- Proven leadership in premium or high‐volume hospitality
- Confident team leadership and the ability to brief, guide, and inspire
- Strong knowledge of food, wine, and service excellence
- A calm, adaptable approach to fast‐paced matchdays and events
- A passion for delivering hospitality that feels memorable, polished, and personal
What's in it for you:
- Competitive weekly pay and recognition for your leadership
- Access to specialist training and development
- The chance to manage hospitality at one of the UK's most iconic venues
- A front‐row role in the excitement of Aston Villa's 2026/27 season
If you're a natural leader who thrives in premium environments and loves creating standout guest experiences, this is your opportunity to make an impact at Villa Park.
Hospitality/Restaurant Manager - Aston Villa in Birmingham employer: Constellation
Join Aston Villa as a Hospitality/Restaurant Manager and immerse yourself in the vibrant atmosphere of Villa Park, where your leadership will shape unforgettable experiences for guests during matchdays and events. With competitive pay, access to specialist training, and the chance to manage hospitality at one of the UK's most iconic venues, you'll thrive in a dynamic work culture that values excellence and personal growth. This role offers a unique opportunity to be at the forefront of excitement while leading a passionate team dedicated to delivering exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality/Restaurant Manager - Aston Villa in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those connected to Aston Villa. Attend events, join relevant groups on social media, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or even an informal chat, let your passion for hospitality shine through. Share your experiences and how you’ve created memorable guest experiences in the past. Authenticity goes a long way!
✨Tip Number 3
Prepare for matchday scenarios! Since this role is all about high-pressure environments, think of examples from your past where you’ve successfully managed busy situations. Be ready to discuss how you kept your team motivated and guests happy during peak times.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role at Aston Villa. Plus, it’s a great way to stand out from the crowd!
We think you need these skills to ace Hospitality/Restaurant Manager - Aston Villa in Birmingham
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for hospitality shine through. We want to see how much you love creating memorable experiences for guests, especially in a vibrant setting like Villa Park.
Tailor Your CV:Make sure your CV is tailored to the role. Highlight your leadership experience in premium or high-volume hospitality and any specific achievements that demonstrate your ability to drive exceptional guest experiences.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your skills and experiences without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Aston Villa.
How to prepare for a job interview at Constellation
✨Know Your Venue
Before the interview, take some time to research Aston Villa and Villa Park. Familiarise yourself with their hospitality offerings, recent events, and any unique features of the venue. This will show your genuine interest and help you connect your experience to their specific needs.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership skills in high-pressure environments. Think about times when you've motivated a team or resolved conflicts during busy service periods. Be ready to discuss how you can inspire and energise teams on matchdays.
✨Demonstrate Your Passion for Hospitality
Express your enthusiasm for creating memorable guest experiences. Share stories that illustrate your commitment to service excellence, whether it’s through food, wine knowledge, or personal touches that elevate the dining experience.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team's dynamics. Inquire about their expectations for matchday operations or how they measure success in guest experiences. This not only shows your interest but also helps you gauge if the role is the right fit for you.
