At a Glance
- Tasks: Provide friendly service, take orders, and manage queues during matchdays.
- Company: Join the vibrant team at Birmingham City FC, part of Levy UK.
- Benefits: Experience the thrill of live sports and meet new people.
- Other info: Availability for specific matchdays is essential.
- Why this job: Be part of an exciting atmosphere and create unforgettable fan experiences.
- Qualifications: Must be 18+, confident in a busy environment, and a team player.
The predicted salary is between 12 - 15 £ per hour.
Join the Matchday Team at Birmingham City FC! Looking for a fun, fast-paced role where no two days are the same? Come and be part of the incredible matchday atmosphere at Birmingham City FC, working with Constellation, part of the Levy UK family. We're recruiting Retail Kiosk Staff to join our energetic team, including:
- Till Operators
- Food & Drink Pourers
If you thrive in a buzzing environment, enjoy meeting people, and love being part of live sporting events, we'd love to hear from you!
What you'll be doing:
- Providing enthusiastic, friendly service to our guests.
- Taking customer orders and confidently upselling products.
- Helping to manage queues during busy periods.
- Operating tills and handling cash accurately.
- Keeping workstations and customer areas clean and tidy.
- Maintaining exceptional standards of hygiene and cleanliness.
- Following all company and unit policies relating to Health & Safety, Hygiene, Manual Handling and COSHH.
What we're looking for:
- You must be aged 18 or over.
- Comfortable serving and working with alcohol.
- Friendly, reliable and confident in a busy customer-facing environment.
- A positive team player with a great attitude.
This is a Matchday Position. Availability for the following fixtures is essential: Friday 31st July, Saturday 22nd August.
Be part of the excitement, experience the electric matchday atmosphere, and help create unforgettable experiences for thousands of fans every game. Apply now and join the Constellation team at Birmingham City FC!
Be Part of the Action! Matchday Retail Staff – Birmingham City FC employer: Constellation
At Constellation, part of the Levy UK family, we pride ourselves on creating a vibrant and inclusive work environment where every team member plays a vital role in delivering exceptional matchday experiences at Birmingham City FC. With opportunities for personal growth and development, alongside the thrill of working in a dynamic sports setting, our staff enjoy flexible hours, competitive pay, and the chance to be part of an enthusiastic team that celebrates the excitement of live events.
StudySmarter Expert Advice🤫
We think this is how you could land Be Part of the Action! Matchday Retail Staff – Birmingham City FC
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Constellation and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Be Part of the Action! Matchday Retail Staff – Birmingham City FC
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Constellation that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Constellation.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Constellation get a sense of who you are beyond your experience!
How to prepare for a job interview at Constellation
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Constellation and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
