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- Tasks: Lead a dynamic catering team at Swansea.com Stadium during exciting football matches.
- Company: Join a friendly and fast-paced events industry team.
- Benefits: Competitive weekly pay, training, and health support programmes.
- Why this job: Gain valuable experience and transferable skills while enjoying the thrill of live events.
- Qualifications: Previous supervisory experience in catering and strong communication skills required.
- Other info: Opportunities to work at multiple venues and develop your career.
The predicted salary is between 13 - 16 £ per hour.
Come and join us at Swansea.com stadium for our 24/25 & 25/26 football season! Do you want a rewarding role in the events industry? We are looking for Catering Team Leaders to lead experienced and enthusiastic teams at Swansea.com Stadium in one of our Food Outlets.
Working Hours
We are looking for staff to join us for all home fixtures at Swansea.com stadium where shifts are typically 6-7 hours long. Once registered with Constellation you will also have opportunities to work across all other venues in the local area such as Cardiff City FC and the Principality Stadium and many other further afield if you wish!
Role responsibilities
- Supervision of a Busy Food Outlet and the Team, delegating responsibilities accordingly
- Good communication and delivering an effective staff briefing to your team ready for the day ahead
- Overseeing the Cook with food production for your Food Outlet which may serve hot dogs, pies, chips, burgers etc.
- Overseeing your area regarding stock control, food preparation, time management etc.
- Being super organised and able to multi-task
- Ensuring your area of work has its allergen information ready to go
- Assist with staff training and development to maintain to the highest standard
- Swiftly resolving customer service complaints
- Administering refunds correctly
- Completion of match day paperwork on our Paperless Software.
Requirements
- Previous supervisory experience required within the Catering/Fast-food sector working with Food Service and Production
- Experience with Self Ordering Units (SOU) desired but not a necessity
- The ability to remain calm during high-volume periods
- Enthusiastic & energetic personality
- Empathic and understanding of others
- Excellent organisation and communication skills
Why should you work with us?
- Great opportunity to work in a friendly and fast-paced environment
- Competitive weekly pay
- Be part of a great and supportive team
- Gain some great transferable skills and work experience
- Opportunity to work at multiple venues
- Receive full training in Health & Safety, Hygiene, Allergens and Manual Handling
- Access to Health & Wellbeing Support Programmes, including our Employee Assistance Programme
Apply online with cover letter and CV. We will be in touch shortly and if successful, you could be working in one of our venues within a few days.
Casual Catering Team Leader - Swansea.com Stadium employer: Constellation Wales and South West
Contact Detail:
Constellation Wales and South West Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Catering Team Leader - Swansea.com Stadium
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around Swansea.com Stadium. Familiarising yourself with the layout and food outlets can give you an edge when discussing your ideas on improving operations.
✨Tip Number 2
Show off your leadership skills! During the interview, share specific examples of how you've successfully led teams in high-pressure situations. We want to see that you can keep calm and motivate others when things get busy.
✨Tip Number 3
Be ready to chat about customer service! Think of times when you've resolved complaints or improved customer experiences. This role is all about making sure fans have a great time, so we want to hear your best stories!
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application noticed. Plus, it shows us you're keen to join our team at Swansea.com Stadium and ready to jump into the action!
We think you need these skills to ace Casual Catering Team Leader - Swansea.com Stadium
Some tips for your application 🫡
Show Your Passion: When writing your cover letter, let your enthusiasm for the events industry shine through. We want to see that you’re excited about the role and ready to lead a team at Swansea.com Stadium!
Tailor Your CV: Make sure your CV highlights relevant experience in catering or fast food. We’re looking for previous supervisory roles, so don’t forget to mention any leadership skills or achievements that make you stand out.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so use bullet points where necessary and avoid long-winded sentences. This helps us quickly see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get back to you quickly. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Constellation Wales and South West
✨Know Your Stuff
Before the interview, make sure you understand the role of a Catering Team Leader. Familiarise yourself with the responsibilities listed in the job description, like supervising a busy food outlet and managing stock control. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Experience
Highlight your previous supervisory experience in the catering or fast-food sector. Be ready to share specific examples of how you've led a team, handled customer complaints, or managed high-pressure situations. This will demonstrate your capability to thrive in a fast-paced environment.
✨Communicate Clearly
Since good communication is key for this role, practice articulating your thoughts clearly. During the interview, be sure to listen carefully to the questions and respond thoughtfully. You might even want to prepare a few questions to ask them about the team dynamics or training opportunities.
✨Bring Your Enthusiasm
Let your personality shine through! The job requires an enthusiastic and energetic approach, so don’t hold back on showing your passion for the events industry. A positive attitude can go a long way in making a great impression on your interviewers.
