Job Description
Hospitality Shift Leader- Matchday.
Peterborough United FC
£14.73 per hour
Matchdays Only – Casual Role
We are looking for experienced Hospitality Shift Leaders to join our matchday team, working across the Executive Lounge & Sponsors’ Room, catering for approximately 220 covers.
The Role
As a Hospitality Shift Leader, you will take responsibility for the overall running of an allocated hospitality room and the team working within it. You will be responsible for ensuring the room operates smoothly and that guests receive a professional, high-quality matchday experience.
Key Responsibilities
- Lead & Manage: Take full responsibility for your allocated room and lead the hospitality team throughout the matchday.
- Oversee Service: Manage plated and buffet service, ensuring food and drinks are delivered efficiently and to a high standard.
- Guest Experience: Maintain excellent customer service, deal with guest requests and resolve any issues promptly and professionally.
You Must Have
- Previous stadium hospitality experience – essential
- Experience working in a busy matchday hospitality environment
- Experience with plated service and buffet service
- Strong leadership and communication skills
- A professional and confident approach with guests and colleagues
- The ability to take responsibility for an entire room and lead a team effectively
Bar Service: There will be a service bar available, although guests are also able to walk up and order their own drinks.
⚠ Please Note: This is a casual, matchday-only role with no guaranteed hours. Shifts will be offered based on matchday requirements and availability.
If you have genuine stadium hospitality experience, are confident leading a team and are comfortable taking responsibility for an entire hospitality room, we’d love to hear from you.
Please get in touch with your availability and details of your stadium hospitality experience.
Peterborough United- Hospitality Shift Leader. employer: Constellation Midlands
Join a supportive and dynamic team of experienced cleaners in the DE74 2TR area, where your hard work is recognised and rewarded. Enjoy the benefits of flexible working hours, consistent weekday shifts, and a strong emphasis on work-life balance, all within a friendly environment that prioritises employee well-being and growth. This role not only offers competitive pay but also the chance to develop your skills in a vital sector, ensuring high standards of cleanliness and hygiene are maintained.
