At a Glance
- Tasks: Lead a bustling restaurant operation on race days, ensuring top-notch guest experiences.
- Company: Join the vibrant Nottingham Racecourse team and be part of thrilling events.
- Benefits: Flexible casual role with opportunities to showcase your hospitality skills.
- Other info: Commitment to all race day fixtures in 2026 and 2027 is essential.
- Why this job: Take charge of a dynamic environment and make every race day unforgettable for guests.
- Qualifications: Must have proven hospitality management experience in large-scale events.
The predicted salary is between 31500 - 38500 £ per year.
- Race Days Only – Casual Role
- We are looking for an experienced
- Lead Hospitality Manager to take full responsibility for the operation of an
180-cover restaurant at Nottingham Racecourse on race days.
This is a senior hospitality management position, and the successful candidate will be responsible for leading the restaurant operation, managing the team and ensuring an exceptional guest experience throughout the event.
Applicants must have previous hospitality management experience within a stadium, racecourse or similar large-scale event environment.
You must also have proven experience managing a large restaurant operation , including responsibility for teams, service standards and the overall guest experience.
This role is suited to an experienced hospitality manager who is confident taking full ownership of a restaurant operation on a busy race day.
You must be able to commit to ALL race day fixtures in 2026 and 2027 for Nottingham Racecourse.
- Take full responsibility for the overall operation of the 180-cover restaurant .
- Lead, manage and motivate the FOH hospitality team throughout the race day.
- Ensure the restaurant is fully prepared and ready before service begins.
- Conduct team briefings and allocate staff to ensure an efficient service.
- Oversee all aspects of restaurant service and maintain consistently high standards.
- Ensure guests receive an exceptional, professional and welcoming experience.
- Manage guest requests, queries and complaints confidently and professionally.
- Monitor service levels and respond quickly to any operational issues.
- Work closely with the kitchen and BOH team to ensure smooth and well-paced service.
- Liaise with racecourse and event management teams where required.
- Monitor staff performance and provide direction and support throughout the event.
- Ensure all health & safety, food safety and venue procedures are followed.
- Maintain high standards of cleanliness, presentation and professionalism.
- Manage the restaurant through busy periods while remaining calm and organised.
- Take responsibility for the restaurant from setup through to service and close-down .
- Complete post-event checks and ensure the restaurant is left to the required standard.
- Proven hospitality management experience – ESSENTIAL
- Previous stadium, racecourse or large-scale event hospitality experience – ESSENTIAL
- Previous experience managing a large restaurant – ESSENTIAL
- Strong leadership and team management skills.
- Excellent knowledge of restaurant operations and service standards.
- Experience managing high-volume hospitality services.
- Exceptional customer service and communication skills.
- Ability to lead a large team in a fast-paced environment.
- Strong organisation and attention to detail.
- Excellent problem-solving and decision-making skills.
- Ability to remain calm and professional under pressure.
- Confident working independently and taking full responsibility for an operation. Reliable, punctual and professional.
- A hands-on approach to hospitality management.
Please note: This is a casual, race-day-only position . Applicants must have the relevant experience and be comfortable taking full responsibility for a large restaurant operation.
- Lead Hospitality Manager- Nottingham Racecourse Newark, Nottinghamshire, United Kingdom
- #J-18808-Ljbffr
Lead Hospitality Manager- Nottingham Racecourse in Peterborough employer: Constellation Midlands
Join a supportive and dynamic team of experienced cleaners in the DE74 2TR area, where your hard work is recognised and rewarded. Enjoy the benefits of flexible working hours, consistent weekday shifts, and a strong emphasis on work-life balance, all within a friendly environment that prioritises employee well-being and growth. This role not only offers competitive pay but also the chance to develop your skills in a vital sector, ensuring high standards of cleanliness and hygiene are maintained.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Hospitality Manager- Nottingham Racecourse in Peterborough
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Lead Hospitality Manager- Nottingham Racecourse in Peterborough
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Constellation Midlands
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Constellation Midlands. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.