Job Description
MATCH DAY RETAIL TEAM LEADERS WANTED!
Join the Constellation Team at Leicester Tigers!
Constellation at Leicester Tigers is looking for experienced, confident and reliable Retail Team Leaders to join our match-day team, overseeing food and beverage retail kiosks throughout the stadium.
This is a leadership role for experienced hospitality professionals who are confident managing a kiosk team in a busy stadium environment. You’ll be responsible for supporting your team, maintaining high service standards and ensuring the kiosk operates efficiently from opening through to the final whistle.
THE ROLE
Match Day Retail Team Leader
Leicester Tigers Stadium
Food & Beverage Retail Kiosks
Home & Away Fans
Must be aged 18+
Must be local to Leicester
5 KEY THINGS YOU'LL BE DOING:
1. Lead & Manage Your Team
Supervise kiosk staff throughout the match day, ensuring everyone understands their responsibilities and is working effectively as part of the team.
2. Oversee Till & Cash Operations
Support the team with till operation, payments and cash handling, ensuring procedures are followed accurately and efficiently.
3. Manage Kiosk Service
Oversee the smooth running of your allocated kiosk, ensuring food and beverage service is delivered quickly, professionally and to a high standard.
4. Manage Busy Match-Day Periods
Remain calm and organised during peak periods, managing queues, customer demand and team performance to keep service running efficiently.
5. Deliver an Excellent Fan Experience
Lead by example and ensure your team provides friendly, professional and welcoming service to both home and away supporters.
UPCOMING MATCH DAYS
Saturday 24th October
Sunday 15th November
Saturday 12th December
Saturday 19th December
Saturday 2nd January
Saturday 16th January
And more dates to come!
WE'RE LOOKING FOR PEOPLE WHO:
Are aged 18+
Have previous Team Leader/Supervisor experience in hospitality, retail or food & beverage
Have previous experience working in a stadium kiosk environment — essential
Are confident leading and motivating a team during busy service periods
Have strong customer service and communication skills
Are confident managing tills, cash handling and retail operations
Can work calmly and efficiently under pressure
Are reliable, organised and professional
Have a strong understanding of food safety, hygiene and health & safety procedures
Are available for weekend match days, Christmas periods and other busy events
Live locally in Leicester or the surrounding area
MORE WORK AVAILABLE!
Successful Team Leaders who perform well on match days may have the opportunity to pick up additional shifts during the week, including other hospitality, catering and retail opportunities with Constellation.
This is a great opportunity for experienced stadium hospitality professionals looking to secure more regular work beyond match days.
READY TO LEAD FROM THE FRONT?
If you have previous stadium kiosk experience, are confident managing a team and thrive in a fast-paced match-day environment, we want to hear from you!
Apply now to join the Constellation match-day leadership team!
Retail Team Leaders required at Leicester Tigers! employer: Constellation Midlands
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