At a Glance
- Tasks: Lead and develop a team to manage workforce delivery across major event venues.
- Company: Join Constellation, part of Compass Group, delivering top-notch workforce solutions.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Fast-paced role with varied responsibilities and exposure to flagship events.
- Why this job: Make a real impact on event experiences while leading a passionate team.
- Qualifications: Experience in hospitality or events, strong leadership, and organisational skills.
The predicted salary is between 40000 - 40000 £ per year.
Constellation is seeking a people-focused leader to take ownership of the casual workforce delivery across NEC Group venues – including the NEC, VOX, Utilita Arena Birmingham, bp pulse LIVE and ICC Birmingham. This is a regional role where you will oversee the recruitment, training, and deployment of workforce across multiple venues simultaneously, supporting a diverse and high-volume calendar of events – from major exhibitions and conferences to premium live experiences.
You will lead a regional team of 4, including 3 Regional People Consultants and a Regional Trainer & Recruiter, driving performance and consistency across all venues. Operating at pace in a dynamic, multi-site environment, you will ensure the right people are in place, fully prepared, and consistently delivering to the highest standards.
The Role
As Regional Lead, you will take full ownership of workforce delivery across NEC Group venues, leading a team and partnering with senior stakeholders to drive consistency, capability, and performance across all sites. You will operate across multiple venues simultaneously, balancing competing priorities and ensuring consistent delivery in a high-pressure, event-led environment.
Key responsibilities include:
- Leading, coaching, and developing a team of 3 Regional People Consultants and a Regional Trainer & Recruiter
- Overseeing workforce planning, staffing delivery, and operational support across all venues
- Owning recruitment strategy and building strong, sustainable talent pipelines to support peak trading periods (September–May)
- Driving training, onboarding, and structured upskilling to ensure a capable, event-ready workforce
- Ensuring consistency in processes, reporting, and workforce standards across all venues
- Acting as the senior Constellation contact for General Managers, operational leaders, and client stakeholders
- Overseeing labour planning and workforce performance
- Ensuring effective coverage and support for check-in and event delivery across all operational sites
What We’re Looking For
This role requires a confident operator who can lead from the front and bring structure to a complex, multi-site operation:
- Proven experience leading teams in hospitality, events, or high-volume operational environments, including managing large casual staffing workforces across dynamic operational settings
- Experience managing multi-site operations or large, flexible workforces
- Strong planning, organisational, and decision-making capability
- Ability to operate at pace and manage competing priorities effectively
- Confident stakeholder manager, able to influence and build credibility at senior level
- Commercial awareness with a focus on efficiency, cost control, and performance
- A people-first approach, with a strong focus on engagement, development, and delivery
Why Join Constellation?
- Work at the centre of large-scale event delivery across multiple flagship venues
- Lead a function that directly impacts operational performance and guest experience
- Real ownership, accountability, and visibility at a regional level
- Opportunity to shape recruitment, training, and workforce capability across a complex, multi-site operation
- Fast-paced, high-impact role where no two days or events are the same
- This role offers exposure across the wider Constellation venue portfolio, with opportunities to support the broader business and flagship events across multiple locations.
Additional Information
- 40 hours per week, 5 days out of 7
- Evening and weekend working required in line with event schedules
- Predominantly site-based role across NEC Group venues
If you’re ready to take ownership of workforce delivery across a flagship venue portfolio, we’d love to hear from you.
Regional People Lead- NEC Group employer: Constellation Careers
Constellation is an exceptional employer, offering a dynamic work environment at some of the UK's most prestigious venues. With a strong focus on employee development and engagement, you will have the opportunity to lead a dedicated team while shaping recruitment and training strategies that directly enhance operational performance. Join us for a rewarding career where every day brings new challenges and opportunities in a fast-paced, event-driven setting.
StudySmarter Expert Advice🤫
We think this is how you could land Regional People Lead- NEC Group
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Constellation Careers. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Constellation Careers
Don't be shy about reaching out to Constellation Careers directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Regional People Lead- NEC Group
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Constellation Careers and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Constellation Careers
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
