At a Glance
- Tasks: Serve drinks and snacks to fans while ensuring a fun matchday experience.
- Company: Join the vibrant team at Peterborough United Football Club (POSH).
- Benefits: Flexible hours, exciting matchday atmosphere, and team camaraderie.
- Other info: Casual role with shifts based on matchday needs; perfect for students!
- Why this job: Be part of the action and create memorable moments for supporters.
- Qualifications: Must be 18+, with good communication skills and a friendly attitude.
The predicted salary is between 9.9 - 12.1 £ per hour.
IMPORTANT: Applicants must be aged 18 or over and be comfortable serving alcohol, including draught and bottled alcoholic beverages. This is an essential requirement of the role.
We are looking for enthusiastic and reliable Till Operators to join our retail team at Peterborough United Football Club (POSH), working within busy stadium retail kiosks and bars on matchdays. You will be responsible for operating the till, processing customer orders and serving supporters with a friendly, efficient and professional approach. The role will involve serving a range of alcoholic and non-alcoholic beverages, food and snacks in a fast-paced stadium environment.
The Role
As a Till Operator you will be based within a stadium retail kiosk or bar, serving supporters throughout matchdays. You will play an important role in ensuring customers receive quick and positive service particularly during busy periods before kick-off, half-time and after the match. You must be confident handling cash and card payments, operating a till/POS system and serving alcohol responsibly.
Key Responsibilities
- Till Operation: Accurately process customer orders using the till/POS system, handling cash and card payments.
- Serving Customers: Take orders and serve alcoholic and non-alcoholic beverages, including draught and bottled drinks.
- Food Service: Serve food and snacks, ensuring orders are accurate.
- Alcohol Service: Check customer identification where required, follow Challenge 25 procedures and ensure alcohol is served responsibly in line with licensing requirements.
- Customer Service: Provide friendly, efficient and professional service to supporters.
- Queue Management: Work efficiently during busy matchday periods, helping to keep queues moving.
- Kiosk Operations: Maintain a clean, tidy and organised service area throughout the shift.
- Teamwork: Work closely with colleagues to ensure the kiosk or bar operates smoothly.
Skillset & Experience Required
- Must be aged 18 or over – ESSENTIAL due to the service of alcohol.
- Previous till operating or cash-handling experience is desirable.
- Experience in retail, hospitality, bars or customer-facing roles is advantageous.
- Confident using tills and electronic POS systems.
- Comfortable serving alcoholic and non-alcoholic beverages and food.
- Good communication and customer service skills.
- Confident working in a busy, fast-paced environment.
- Ability to work effectively as part of a team.
- Reliable, punctual and professional.
- Flexible and available to work matchdays, including weekends.
Required Matchday Availability
Candidates must be available to work on the following upcoming matchdays at Peterborough United Football Club:
- 28th November
- 12th December
- 26th December
- 9th January
- 19th January
- 23rd January
- 6th February
- 20th February
Please note: Availability for these matchdays is essential. Please only apply if you are able to commit to these dates.
Please Note
This is a casual, matchday-only role with no guaranteed hours. Shifts will be offered based on matchday requirements and availability. Applicants must be aged 18 or over as the role involves serving alcohol.
Till Operator Required – Peterborough United Football Club (POSH) employer: Constellation-Careers
At Compass, we pride ourselves on being an exceptional employer, especially for our Kitchen Porters at Manchester United. With a vibrant work culture that encourages teamwork and a 'can-do' attitude, we offer comprehensive training and exclusive lifestyle benefits to support your health and wellbeing. Join us in delivering outstanding culinary experiences while enjoying flexible working hours across over 5,000 venues in the UK, making every day rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Till Operator Required – Peterborough United Football Club (POSH)
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Till Operator Required – Peterborough United Football Club (POSH)
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Constellation-Careers
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Constellation-Careers. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
