Job Description Hospitality Plate Waiter & Hospitality Bar Staff/n
Constellation at the NEC Birmingham/n Are you an experienced hospitality professional with a passion for delivering exceptional guest experiences? Constellation is seeking confident, personable, and multi-skilled Hospitality Plate Waiters and Hospitality Bar Staff to join our team at the NEC Birmingham - one of the UK's largest and most dynamic exhibition and live-event venues.
This is an exciting opportunity to work across VIP dinners, corporate hospitality suites, live events, exhibitions, and premium event spaces, delivering first-class service in a fast-paced environment.
Location/n NEC Birmingham – Venues ICC, NEC, VOX, BP PULSE, UAB ARENA
Role Overview/n As part of our Hospitality Team, you will help deliver seamless service across a variety of high-profile events. You will support plated dining, bar service, suite preparation, and guest care, ensuring every visitor enjoys an exceptional experience.
This role is ideal for adaptable, energetic, and multi-skilled hospitality professionals who are equally comfortable delivering high-quality table service and supporting busy bar operations. Successful candidates will have experience in both waiting and bar service, with a strong understanding of hospitality standards and guest expectations in premium event environments.
Key Responsibilities/n
- Deliver professional table service to guests across VIP and corporate areas
- Serve plated meals and premium beverages to the highest standard
- Confidently explain menu items and respond to guest queries
- Set up and prepare hospitality suites and event spaces
- Clear tables efficiently and maintain a clean, organised environment
- Support both front-of-house and bar operations as required
- Prepare and serve a range of beers, spirits, wines, and soft drinks in line with service standards
- Maintain bar presentation, cleanliness, and stock organisation throughout service
- Work collaboratively with kitchen, bar, and management teams
- Uphold all food safety, hygiene, licensing, and health & safety procedures
What We're Looking For/n
- Previous experience as a plate waiter, bar staff member, waiter/waitress, hospitality host, or similar hospitality role
- A strong background in both waiting and bar service is essential
- Experience in premium hospitality, hotels, restaurants, event venues, or corporate hospitality environments
- Confident carrying and serving plated meals in a professional hospitality setting
- A good understanding of bar operations, including service standards, stock awareness, bar setup, and maintaining an efficient service during busy periods
- Strong product knowledge of beers, spirits, wines, and other beverages, with the confidence to answer guest questions and make recommendations where appropriate
- Excellent communication and customer service skills
- Professional, well-presented, and confident manner
- Strong attention to detail and ability to multitask
- Ability to work under pressure in a fast-paced environment
- A proactive, flexible, and team-focused attitude
- Comfortable switching between waiting and bar duties depending on event requirements
Important Requirements/n
- Must be 18+
- Must have the right to work in the UK
- Previous hospitality service experience in both waiting and bar service is essential
- Knowledge of responsible alcohol service and licensing requirements
- Availability for event days, exhibitions, and live-show schedules
Pay & Benefits/n
- Competitive hourly rate
- Flexible, casual work
- Opportunity to work at one of the UK's most iconic event venues
- Be part of major exhibitions, VIP events, and live entertainment
- Gain valuable experience with a leading event staffing provider
Why Join Constellation?
Constellation delivers outstanding hospitality experiences at some of the UK's most prestigious venues. If you're passionate about service, enjoy working in a vibrant event environment, and want to be part of a professional, supportive team, we'd love to hear from you.
Experienced Hospitality Waiting & Bar Staff - NEC Group Venues in Birmingham employer: Constellation-Careers
At Compass, we pride ourselves on being an exceptional employer, especially for our Kitchen Porters at Manchester United. With a vibrant work culture that encourages teamwork and a 'can-do' attitude, we offer comprehensive training and exclusive lifestyle benefits to support your health and wellbeing. Join us in delivering outstanding culinary experiences while enjoying flexible working hours across over 5,000 venues in the UK, making every day rewarding and enjoyable.
