At a Glance
- Tasks: Deliver exceptional hospitality and service to guests at Villa Park during matchdays.
- Company: Join Constellation, part of the Levy UK family, at Aston Villa FC.
- Benefits: Flexible casual role with opportunities to work exciting events throughout the season.
- Other info: Availability for key matchdays is essential; join a passionate team!
- Why this job: Be part of an unforgettable matchday experience in a vibrant sports environment.
- Qualifications: Must be 18+, with at least 1 year of waiter experience in premium hospitality.
The predicted salary is between 11.7 - 14.3 £ per hour.
🍽️ Deliver Premium Matchday Hospitality at Villa Park!
Experienced Waiters & Runners Wanted ⚽ Are you passionate about delivering exceptional hospitality?
Join Constellation, part of the Levy UK family, and become part of the premium hospitality team at Villa Park, home of Aston Villa FC.
We're looking for experienced Waiters & Runners who thrive in a fast-paced hospitality environment and are committed to delivering first-class service to our guests in our premium lounges, restaurants and hospitality suites.
What you'll be doing: * Delivering professional, friendly and attentive table service to our hospitality guests. * Taking food and drink orders accurately and confidently. * Making menu and drinks recommendations to enhance the guest experience. * Delivering food and beverages efficiently while maintaining exceptional service standards. * Working confidently as both a Front of House Waiter and Runner, depending on operational requirements. * Understanding and delivering multiple styles of service, including plated service, buffet service, canapé service and drinks service. * Working closely with the kitchen and front-of-house teams to ensure smooth, seamless service. * Setting up and clearing hospitality areas before, during and after service. * Maintaining exceptional standards of hygiene, cleanliness and presentation. * Following all company and unit policies relating to Health & Safety, Hygiene, Manual Handling and COSHH.
What we're looking for: * You must be aged 18 or over. * A minimum of 1 year's experience as a waiter is essential. * Previous experience in premium hospitality, corporate hospitality or restaurant service is required. * Confident taking food and drink orders and making recommendations to guests. * Strong understanding of hospitality orders of service and premium service standards. * Comfortable working as both a Front of House Waiter and Runner throughout the event. * Excellent communication skills, attention to detail and a passion for delivering exceptional guest experiences. * Able to remain calm, organised and professional in a fast-paced environment.
This is a Casual Matchday Position This is a casual, flexible matchday role, offering the opportunity to work at Villa Park – home of Aston Villa FC throughout the football season and at other exciting events where available.
Availability for the following fixtures is essential: * 21st November * 2nd December * 5th December * 8th December * 26th December (Boxing Day) * 30th December * 16th January ... and all remaining Aston Villa home fixtures throughout the season.
If you're ready to deliver outstanding hospitality and be part of the unforgettable matchday experience at Villa Park, we'd love to hear from you.
Apply now and join the Constellation team at Aston Villa FC!
Deliver Premium Matchday Hospitality at Villa Park! Experienced Waiters & Runners Wanted! in Birmingham employer: Constellation-Careers
At Compass, we pride ourselves on being an exceptional employer, especially for our Kitchen Porters at Manchester United. With a vibrant work culture that encourages teamwork and a 'can-do' attitude, we offer comprehensive training and exclusive lifestyle benefits to support your health and wellbeing. Join us in delivering outstanding culinary experiences while enjoying flexible working hours across over 5,000 venues in the UK, making every day rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Deliver Premium Matchday Hospitality at Villa Park! Experienced Waiters & Runners Wanted! in Birmingham
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Constellation-Careers and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Deliver Premium Matchday Hospitality at Villa Park! Experienced Waiters & Runners Wanted! in Birmingham
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Constellation-Careers that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Constellation-Careers.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Constellation-Careers get a sense of who you are beyond your experience!
How to prepare for a job interview at Constellation-Careers
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Constellation-Careers and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
