At a Glance
- Tasks: Lead client onboarding and manage technical delivery for a dynamic start-up.
- Company: Join Constantinople, a fast-paced tech start-up with a collaborative spirit.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Thriving environment with opportunities to work on diverse projects.
- Why this job: Make a real impact by shaping client experiences and driving innovative solutions.
- Qualifications: 3-5 years in technical program management with strong problem-solving skills.
The predicted salary is between 56700 - 69300 £ per year.
The Role
We’re looking for a client delivery manager to orchestrate the technical delivery management of client onboarding onto our platform and create a scalable playbook and framework to run future client delivery programs. You’ll be pivotal in leading teams to execute client configuration and deployment activities, working cohesively with clients as well as product, engineering, legal, compliance, service & operations teams. A Client Delivery Manager at Constantinople will be responsible for all the ins and outs of setting up banking configurations across clients, driving decisions with client stakeholders, outlining timelines/delivery and acting as a co-ordination point across working level teams (both in clients and within Constantinople) to lead the end-to-end client implementation, whilst being able to adapt to the dynamic nature of life at a start-up. You’ll also work closely with solution engineers who will be responsible for the technical configurations on platform.
What You’ll Do
- Manage the implementation and execution project plan, including dependencies from clients and teams (product, engineering, legal, compliance, servicing and operations).
- Act as the single owner of client delivery plan and ensure successful delivery.
- Manage critical activities (e.g. testing windows, release co-ordination, go-live and cutovers).
- Ensure consistency in how client onboarding and delivery occurs across the company, and a playbook to scale.
- Manage the client delivery relationship across 1-2 clients and co-ordinate activities across multiple programs simultaneously.
- Work with Solutions Engineering to manage configurations on platform.
- Work with engineering and internal teams to incorporate the company roadmap into the client delivery roadmap surface and mitigate delivery risks and issues.
- Effectively manage changes in project scope, keeping the end-goal in mind.
Who You Are
- 3-5 years experiences in technical program management roles in tech organisations across technical and non-technical deliverables.
- Be hands-on and execution orientated.
- Strong problem solver.
- Effectively managing product & engineering teams and working with client stakeholders.
- Detail oriented and managing complex decisions.
- Comfortable managing engineering delivery and complex dependency management.
- Have a delivery management toolkit that allows you to work across different types of initiatives and teams.
Client Delivery Manager in London employer: Constantinople
At Constantinople, we pride ourselves on being an exceptional employer that fosters a dynamic and collaborative work culture. As a Client Delivery Manager, you will have the opportunity to lead impactful projects while working closely with diverse teams in a fast-paced start-up environment. We offer robust employee growth opportunities, a commitment to innovation, and the chance to shape scalable processes that drive client success, all within a vibrant location that encourages creativity and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Client Delivery Manager in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Client Delivery Manager at Constantinople!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Constantinople or be willing to refer you for that Client Delivery Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Constantinople who’s on the lookout for their next Client Delivery Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Client Delivery Manager role at Constantinople!
We think you need these skills to ace Client Delivery Manager in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Constantinople. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Constantinople
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Constantinople. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
