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- Tasks: Lead a team to create a welcoming and comfortable home environment for residents.
- Company: Join Constantia Healthcare Group, a compassionate organisation dedicated to quality care.
- Benefits: Earn £12.35 per hour with ongoing training and 24/7 support.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in hospitality or care environments is a plus.
- Other info: Be part of a supportive team focused on excellence and continuous improvement.
The predicted salary is between 25000 - 35000 £ per year.
The Home Comforts Lead is the guardian of the home’s environment, setting the standard for dignity, comfort, cleanliness and hospitality. They shape how the home looks, feels, smells and presents itself — from the first 10 seconds a visitor enters, to the daily lived experience of every resident. This role is about creating a home that feels beautiful, calm, welcoming and cared for. It is not simply housekeeping — it is experience design, environmental leadership and relentless commitment to comfort, safety and presentation. You lead the Home Comforts Partners and Laundry Partners, working hands‑on alongside them, bringing pride, precision and heart into every corner of the home. You uphold CHG values in the small details that matter deeply to residents, families and inspectors. Your work forms the foundation of the resident experience. You are essential to the engine of the service.
Key Responsibilities
- Leadership, Culture & Team Development
- Environmental Excellence & Hospitality Standards
- Ambience, Atmosphere & Environmental Design
- Room Personalisation & Admission Preparation
- Laundry Service Leadership
- Hygiene, IPC & Environmental Safety
- Hands‑On Operational Delivery - You lead from the front, not behind a desk
- Environmental Risk Identification & "Find It, Own It, Fix It" Practice
- Resident, Family & Team Partnership
- Budget, Stock & Resource Management
- Seasonal, Cultural & Celebration Leadership
- Nourish Implementation (2026) – Environmental Documentation Lead
- Continuous Improvement & Innovation
About the Company
Constantia Healthcare Group is a small yet robust organisation caring for people with age‑related needs and complex care and support requirements. We ensure that the person we care for is at the centre of everything we do and that our colleagues are well supported, appreciated and invested in. Constantia is committed to excellence and continuous investment in our services and teams.
Company Culture
Constantia Care’s culture is built on a foundation of compassion, dignity, and professional excellence. The company adopts a person‑centred approach, prioritising each client’s independence and well‑being through an environment of trust and open communication. Caregivers receive ongoing training and 24/7 support, reflecting a dedication to improving the lives of both clients and staff.
Home Comforts Partner employer: Constantia Healthcare
Contact Detail:
Constantia Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Comforts Partner
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they interact with residents and staff. This will help you tailor your answers and show that you're a great fit for their values.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or improved a process. Be ready to share these experiences during your interview to demonstrate your hands-on approach and commitment to excellence.
✨Tip Number 3
Show your passion for creating a welcoming environment. Bring examples of how you've enhanced comfort and cleanliness in previous roles. This will highlight your dedication to the role of Home Comforts Lead.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Home Comforts Partner
Some tips for your application 🫡
Show Your Passion for Comfort: When writing your application, let your passion for creating a comfortable and welcoming environment shine through. We want to see how you can contribute to making our home feel beautiful and cared for.
Highlight Your Leadership Skills: As a Home Comforts Lead, you'll be guiding a team. Make sure to showcase any leadership experience you have in your application. We love to see examples of how you've inspired others and maintained high standards.
Be Person-Centred: Remember, our focus is on the residents. Tailor your application to reflect a person-centred approach, demonstrating how you prioritise the well-being and dignity of those in your care. This is key for us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Constantia Healthcare
✨Know the Company Culture
Before your interview, take some time to understand Constantia Healthcare Group's values and culture. They prioritise compassion, dignity, and professional excellence, so think about how your own values align with theirs. Be ready to share examples of how you've demonstrated these qualities in your previous roles.
✨Showcase Your Leadership Skills
As a Home Comforts Lead, you'll be leading a team, so it's crucial to highlight your leadership experience. Prepare specific examples of how you've successfully led teams in the past, focusing on how you fostered a positive environment and ensured high standards of comfort and cleanliness.
✨Emphasise Experience Design
This role is all about creating a welcoming and comfortable environment. Think about how you can discuss your approach to experience design. Share any relevant experiences where you improved the ambience or atmosphere in a previous role, and how that positively impacted residents or clients.
✨Prepare for Hands-On Scenarios
Since the role involves hands-on operational delivery, be prepared for scenario-based questions. Think about challenges you might face in maintaining hygiene and safety standards, and how you would address them. Showing that you can 'find it, own it, fix it' will demonstrate your proactive approach.
