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- Tasks: Lead a team to create a welcoming and clean environment for residents.
- Company: Join Constantia Healthcare Group, a values-driven care organisation.
- Benefits: Competitive pay, supportive culture, and opportunities for growth.
- Why this job: Make a real difference in residents' lives through comfort and care.
- Qualifications: Experience in care homes is preferred but not essential.
- Other info: Part-time role with flexible hours and a focus on teamwork.
The predicted salary is between 12 - 13 ÂŁ per hour.
Location: Roseleigh Care Home, Lytton Street
The Home Comforts Lead is the guardian of the home’s environment, setting the standard for dignity, comfort, cleanliness and hospitality. This role is about creating a home that feels beautiful, calm, welcoming and cared for. It is not simply housekeeping — it is experience design, environmental leadership and relentless commitment to comfort, safety and presentation.
You lead the Home Comforts Partners and Laundry Partners, working hands‑on alongside them, bringing pride, precision and heart into every corner of the home. Your work forms the foundation of the resident experience.
About the Role
- Leadership, Culture & Team Development
- Lead, coach and inspire the Home Comforts team with confidence, presence and pride.
- Complete all HR responsibilities: supervisions, appraisals, return‑to‑work meetings, probation reviews and wellbeing conversations.
- Build a culture of excellence, attention to detail and warm hospitality.
- Provide daily direction and hands‑on leadership.
- Promote dignity and resident comfort as core values embedded into team practice.
- Environmental Excellence & Hospitality Standards
- Clean, Safe, Presentable, Dignified, Personalised, Fresh, Beautiful, Reflective of CHG brand and values.
- Daily Environment Management
- Perform daily walk‑throughs to assess environmental quality and resolve issues immediately.
- Ensure lounges, corridors, dining rooms, reception, communal toilets and resident bedrooms are immaculate at all times.
- Achieve hotel‑style standards of presentation and comfort.
- Ensure resident rooms are personalised in line with their preferences and meaningful belongings.
- Ambience, Atmosphere & Environmental Design
- Lighting, warmth and brightness.
- Seasonal scents and calming fragrances.
- Artwork, soft furnishings and decorative touches.
- Music, background environment and tone.
- Dining ambience and table presentation.
- Seasonal displays and celebration décor.
- Room Personalisation & Admission Preparation
- Prepare new resident rooms to an impeccable "show home" standard.
- Ensure rooms are welcoming, personalised and reflective of identity and preference.
- Support families to arrange belongings, memory items and comforts safely and respectfully.
- Refresh bedding, curtains, furnishings and fabrics to promote comfort and dignity.
- Laundry Service Leadership
- Oversee all laundry functions with precision, respect and diligence.
- Ensure clothing, bedding and linens are washed, dried, ironed and returned promptly.
- Implement robust labelling and sorting to prevent lost items.
- Maintain hygiene and IPC standards within the laundry environment.
- Hygiene, IPC & Environmental Safety
- Daily touch‑point cleaning.
- High‑risk cleaning schedules.
- Deep‑clean programmes.
- Outbreak cleaning protocols.
- COSHH compliance.
- Safe equipment usage.
- Environmental safety checks.
- You Will
- Work alongside the team daily.
- Support with cleaning and laundry where required.
- Lead on complex or high‑priority tasks.
- Cover duties when short‑staffed.
- Demonstrate the standard you expect.
- Identify hazards immediately and act without delay.
- Collaborate with families, residents, and internal partners for environmental choices and feedback.
- Budget, Stock & Resource Management
- Maintain stock levels for cleaning products, toiletries, linens and consumables.
- Manage budgets responsibly and avoid waste.
- Source new products and assess value for money.
- Ensure storage is safe, organized and clutter‑free.
- Nourish Implementation (2026) – Environmental Documentation Lead
- Serve as the implementation lead for the rollout of environmental documentation in Nourish in 2026.
- Train and support all Home Comforts and Laundry colleagues in using the new digital platform.
- Ensure all audits, checks and tasks are recorded accurately and promptly.
- Continuous Improvement & Innovation
- Bring new ideas to enhance comfort, ambience, cleanliness and resident experience.
- Keep informed of best practice in hospitality, IPC and environmental design.
About The Company
At Constantia Healthcare Group, we believe great care starts with great people. We are a values‑driven organisation supporting individuals with age‑related needs and complex care requirements, ensuring the people we care for remain at the centre of everything we do.
Desired Criteria
Care Home Experience Desired.
Closing Details
Closing Date: Thursday 30th April 2026
Contract Type: part‑time
Salary: ÂŁ12.50 Hourly
Housekeeping Lead | Cleaner employer: Constantia Healthcare Group
Contact Detail:
Constantia Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Lead | Cleaner
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they interact with residents and staff. This will help you tailor your answers to show you're a great fit for their values.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. Think about how your past experiences relate to creating a welcoming environment and leading a team. We want to hear your passion for making a difference!
✨Tip Number 3
Dress the part! Since this role is all about presentation and comfort, make sure you look polished and professional. It shows you care about the role and the environment you'll be working in.
✨Tip Number 4
Follow up after your interview with a thank-you note. Mention something specific from your conversation that resonated with you. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the position.
We think you need these skills to ace Housekeeping Lead | Cleaner
Some tips for your application 🫡
Show Your Passion for Care: When writing your application, let your passion for creating a comfortable and welcoming environment shine through. We want to see how much you care about making a difference in residents' lives!
Highlight Your Leadership Skills: As a Home Comforts Lead, you'll be guiding a team. Make sure to mention any experience you have in leading or coaching others. We love seeing examples of how you've inspired and supported your colleagues!
Be Detail-Oriented: This role is all about the little things that make a big impact. In your application, share specific examples of how you've maintained high standards of cleanliness and presentation in previous roles. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Don’t miss out!
How to prepare for a job interview at Constantia Healthcare Group
✨Know the Environment
Before your interview, take some time to research Roseleigh Care Home and understand its values and mission. Familiarise yourself with the importance of creating a welcoming and clean environment for residents. This will help you demonstrate your alignment with their commitment to comfort and dignity during the interview.
✨Showcase Your Leadership Skills
As a Housekeeping Lead, you'll be expected to inspire and lead a team. Prepare examples from your past experiences where you've successfully led a team or improved a process. Highlight how you can foster a culture of excellence and warm hospitality, which is crucial for this role.
✨Emphasise Attention to Detail
The role requires a keen eye for detail in maintaining high standards of cleanliness and presentation. Be ready to discuss specific instances where your attention to detail made a significant impact. This could include how you managed cleaning schedules or ensured personalisation in resident rooms.
✨Prepare Questions About Resident Experience
During the interview, ask insightful questions about how the home prioritises resident experience and comfort. This shows your genuine interest in the role and helps you understand how you can contribute to enhancing the environment for residents. It also demonstrates that you value the core principles of the organisation.