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For Companies At a Glance
- Tasks: Lead and support a compassionate care team while providing hands-on personal care.
- Company: Join a caring organisation dedicated to delivering personalised support.
- Benefits: Competitive hourly rate, supportive environment, and opportunities for professional growth.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Experience in care delivery and strong communication skills are essential.
- Other info: Dynamic role with a focus on teamwork and resident wellbeing.
The predicted salary is between 31200 - 46800 ÂŁ per year.
Location: Dark Lane, Batley, West Yorkshire
The Team Coach is the frontline leader, culture carrier and daily practice champion for the Care Partner team. They work in the numbers, providing direct personal care and support to residents while leading, coaching and guiding the team to deliver safe, compassionate and personalised care every day. This is a hands‑on role that combines leadership with active care delivery. The Team Coach models best practice, ensures strong communication, upholds CHG’s values, reinforces safe working and maintains the highest standards of wellbeing, documentation and team culture. They work closely with the Culture & Engagement Manager, Home Operations Manager, Therapy Partner and Clinical Excellence Leads to ensure each shift is well organised, resident experience is prioritised and the team feel confident, supported and aligned with CHG’s purpose.
Key Responsibilities
- Team Leadership & Coaching: Lead and support the Care Partner team, promoting compassionate, personalized care. Conduct daily team huddles to clarify priorities and expectations. Foster teamwork and accountability, and reinforce company values.
- Hands‑On Care Delivery: Provide personal care, emotional support, and assistance with daily living to residents. Ensure care aligns with care plans, risk assessments, and legal requirements (e.g., MCA, DoLS).
- Coaching & Professional Growth: Offer on‑the‑job coaching and feedback to the team. Identify training needs and support colleague development. Guide new team members through their induction.
- Problem‑Solving & Accountability: Champion a proactive approach to addressing and fixing issues. Ensure prompt escalation of unresolved issues.
- Medication Management: Safely administer medication and manage inventory. Escalate discrepancies or errors immediately.
- Family Liaison: Build strong relationships with residents’ families and ensure open communication. Integrate family input into care planning.
- Documentation & Quality: Keep care plans and records up to date, ensuring high standards of documentation. Provide feedback on team’s documentation quality.
- Shift Leadership & Handover: Manage staff allocations and breaks before each shift. Lead handovers with clear communication on priorities and risks.
- HR Responsibilities: Conduct performance meetings and identify colleagues needing support. Engage in “Our Suite” conversations as needed.
- Quality Assurance: Conduct checks on care standards and environment. Provide real‑time coaching and support.
- Safeguarding & Risk Awareness: Monitor for safeguarding or wellbeing concerns and escalate when needed. Ensure team understands and follows safeguarding protocols.
- Collaboration with Key Internal Roles: Work closely with other departments (e.g., Therapy, Clinical Excellence) for coordinated care.
- Daily Routine & Wellbeing: Promote a personalized and non‑institutional daily routine for residents. Reinforce therapy‑led routines.
- Risk & Dependency Awareness: Identify changes in resident needs or risks and act quickly.
- Workforce Support & Psychological Safety: Support team wellbeing and emotional resilience. Address staff concerns and escalate distress when needed.
- Inspection & Audit Readiness: Ensure the team is prepared for inspections through consistent, high‑quality practice.
- Rota & On‑Call: Assist with rota management and on‑call duties.
- Agency Staff Oversight: Ensure agency staff complete inductions and are familiar with residents’ needs.
- Additional Duties: Take on other tasks as directed by senior leadership and support improvement initiatives.
Key Relationships
- Culture & Engagement Manager
- Care Partner Team
- Clinical Excellence Leads
- Therapy Partner
- Home Operations Manager
- Residents & Families
- Quality & Safeguarding Teams
- Wellbeing Teams
- Agency staff
Skills & Attributes
- Warm, supportive leader with coaching abilities.
- Skilled in hands‑on care delivery and safety.
- Strong communicator with high emotional intelligence.
- Proficient with digital tools (e.g., Nourish, Sona).
- Highly organized and calm under pressure.
- Proactive and detail‑focused, with a strong commitment to company values.
Required Criteria
- Warm, supportive leader with coaching abilities.
- Skilled in hands‑on care delivery and safety.
- Strong communicator with high emotional intelligence.
- Highly organized and calm under pressure.
- Proactive and detail‑focused, with a strong commitment to company values.
Desired Criteria
- No explicit desired criteria listed.
Contract Details
- Closing Date: Thursday 26th February, 2026
- Contract Type: Full‑time
- Salary: ÂŁ15.00 Hourly
Team Coach in Batley employer: Constantia Healthcare Group
Contact Detail:
Constantia Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Coach in Batley
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they interact with residents and staff. This will help you align your answers with their values during the chat.
✨Tip Number 2
Practice your hands-on care delivery skills! Think about scenarios you might face as a Team Coach and how you'd handle them. Being prepared to discuss real-life examples will show you're ready for the role.
✨Tip Number 3
Don’t forget to ask questions during your interview! Inquire about team dynamics, training opportunities, and how they support staff wellbeing. This shows you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed and you can keep track of your progress. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Team Coach in Batley
Some tips for your application 🫡
Show Your Passion for Care: When writing your application, let your passion for providing compassionate and personalised care shine through. We want to see how you connect with residents and support your team in delivering the best care possible.
Highlight Your Leadership Skills: As a Team Coach, leadership is key! Make sure to showcase your experience in leading and coaching teams. Share specific examples of how you've fostered teamwork and accountability in previous roles.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to describe your skills and experiences. We appreciate a well-structured application that makes it easy for us to see why you're a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Constantia Healthcare Group
✨Know the Company Values
Before your interview, take some time to really understand the company’s values and culture. This role is all about being a culture carrier, so be ready to discuss how your personal values align with theirs and how you can promote these within the team.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached or led a team in the past. Think about specific situations where you provided feedback or supported colleagues' development. This will demonstrate your ability to foster teamwork and accountability.
✨Be Ready for Hands-On Scenarios
Since this role involves direct personal care, be prepared to discuss your experience in hands-on care delivery. You might be asked to describe how you would handle certain situations with residents, so think through your approach to compassionate and personalised care.
✨Highlight Your Problem-Solving Skills
The Team Coach needs to champion a proactive approach to problem-solving. Be ready to share examples of challenges you've faced in previous roles and how you addressed them. This will show that you can think on your feet and ensure the team remains aligned with the company’s purpose.
