At a Glance
- Tasks: Support our team by managing bookings, processing tickets, and ensuring customer satisfaction.
- Company: Join a dynamic travel company with a focus on teamwork and customer service.
- Benefits: Hybrid working options, competitive salary, and a vibrant office culture.
- Other info: Opportunity for career growth and to represent the company at events.
- Why this job: Be part of creating unforgettable holidays while developing your skills in a fast-paced environment.
- Qualifications: Organised, detail-oriented, and confident in customer interactions; travel industry experience preferred.
The predicted salary is between 25000 - 32000 £ per year.
- Leeds (Primarily Office Based with Hybrid Working Available)
- 37.5 hours per week
- (including occasional weekends)
We're looking for an organised, proactive Administration Executive to join our growing team.
You’ll be working closely with our General Manager, Operations Manager, Sales Manager, Homeworking Team and Sales Team, helping keep everything running smoothly behind the scenes while ensuring our customers receive the best possible service.
If you love being organised, have a great eye for detail and enjoy getting stuck in wherever you’re needed, we’d love to hear from you.
You’ll be based primarily in our Leeds office, so you’ll need to be able to commute there.
Once you’re settled into the role, there will be an opportunity to work from home on occasion as part of our hybrid approach.
- What you’ll be doing
- Checking bookings before confirmations are sent to make sure everything is correct, deposits have been taken and all the paperwork is in place.
- Updating and amending bookings.
- Processing and chasing tickets while keeping reports up to date.
- Checking invoices and travel documents for accuracy.
- Sending travel documentation to customers.
- Answering queries from customers, our Homeworking Team and colleagues.
- Looking after after‑sales requests, including amendments, refunds and callbacks.
- Monitoring balance reports, sending reminders and following up outstanding payments.
- Investigating commission and incentive queries.
- Keeping our systems and booking records accurate and up to date.
- Jumping in to help other departments whenever needed.
- Supporting the General Manager with projects and ad‑hoc tasks.
- Representing the business at the occasional conference or event.
From time to time, you’ll also help support our Sales Team by
- Speaking with customers and answering enquiries.
- Confirming bookings.
- Loading bookings onto our systems.
- Pitching in wherever needed to help the team deliver brilliant customer service.
We’d love to hear from you if for
- Are super organised and have a brilliant eye for detail.
- Enjoy working in a busy environment where every day is different.
- Are confident speaking to customers and colleagues.
- Have a positive, team‑first attitude.
- Have travel industry experience.
- Have 2 years experience within a travel sales role booking the likes of Jet2 etc. (less experience may be considered dependant on what you were doing during this time).
If you’re looking for a role with plenty of variety, a great team around you and the chance to play an important part in creating amazing holidays behind the scenes, we’d love to hear from you!
- To apply, click the apply button or email your CV to
- #J-18808-Ljbffr
Administrative Executive - Travel Industry in Leeds employer: Constant Travel
Join our dynamic team in Leeds as an Administrative Executive, where your organisational skills and attention to detail will be valued in a supportive work culture. We offer a hybrid working model that promotes work-life balance, alongside opportunities for professional growth within the travel industry. With a focus on teamwork and customer satisfaction, you'll play a crucial role in delivering exceptional service while enjoying a vibrant office environment.
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Executive - Travel Industry in Leeds
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Constant Travel who are looking for fresh talent for roles like Administrative Executive - Travel Industry.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Constant Travel and give you a leg up for your Administrative Executive - Travel Industry application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Administrative Executive - Travel Industry openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Administrative Executive - Travel Industry in Leeds
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Administrative Executive - Travel Industry role at Constant Travel.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Administrative Executive - Travel Industry position at Constant Travel.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Constant Travel.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Constant Travel's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Administrative Executive - Travel Industry.
How to prepare for a job interview at Constant Travel
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Constant Travel.
