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- Tasks: Provide hands-on IT support and troubleshoot tech issues daily.
- Company: Join a well-established organisation in Staplehurst with a friendly team.
- Benefits: Enjoy 22 days annual leave, increasing sick pay, and a contributory pension scheme.
- Why this job: Make a real difference by helping users and keeping systems running smoothly.
- Qualifications: Knowledge of Microsoft 365, Windows, and basic networking skills required.
- Other info: Great opportunity to build your technical experience in a supportive environment.
The predicted salary is between 26000 - 28000 £ per year.
Location: Staplehurst, Kent
Salary: £26,000 - £28,000
Hours: 40 per week
Are you the person everyone turns to when their tech stops working? Do you enjoy problem-solving and getting hands-on with IT support? Would you like a role where every day brings something different? This is a great opportunity to join a well-established organisation near Staplehurst, providing day-to-day IT support across a busy site. You will be part of a small, friendly team responsible for keeping systems running smoothly and users fully supported.
The Role
- Respond to support requests for hardware, software, and connectivity issues.
- Set up new users, install and configure IT equipment and software.
- Monitor systems and perform routine maintenance checks.
- Troubleshoot Windows, Microsoft 365, and network-related problems.
- Log incidents and escalate more complex issues when required.
- Deliver a proactive, helpful service to users across the organisation.
What You Will Need
- Working knowledge of Microsoft 365, Windows operating systems, and Active Directory.
- Basic networking experience (DNS, DHCP, TCP/IP, LAN/WAN).
- Hands-on hardware troubleshooting skills.
- A friendly, solutions-focused approach to support.
- Full UK driving licence and access to your own vehicle.
It would also be helpful if you have:
- Around one year of experience in IT Support (business, education, or public-sector setting).
- Awareness of data security, confidentiality, and safeguarding.
- GCSEs in Maths and English (Grade C or above).
Benefits
- 22 days annual leave (taken outside core operational periods).
- Increasing sick pay with service.
- Contributory pension scheme.
- Supportive team environment with opportunities to build your technical experience.
- An enhanced DBS check will be required before starting employment.
IT Technician in Tonbridge employer: Constant Recruitment
Contact Detail:
Constant Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician in Tonbridge
✨Tip Number 1
Network like a pro! Attend local tech meetups or online forums where IT folks hang out. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects and troubleshooting successes. This gives potential employers a taste of what you can do beyond just a CV.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by rehearsing common IT support scenarios. Think about how you'd handle specific issues, like troubleshooting a network problem or setting up new users.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are keen to join our team. It shows initiative and gives you a better chance to stand out!
We think you need these skills to ace IT Technician in Tonbridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365, Windows, and any networking skills you have. We want to see how your background fits the IT Technician role, so don’t be shy about showcasing your hands-on troubleshooting skills!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about IT support and how you enjoy problem-solving. A friendly, solutions-focused approach is key, so let that personality come through in your writing.
Show Off Your Experience: If you’ve got around a year of experience in IT support, make sure to mention it! Whether it’s in business, education, or public-sector settings, we want to know how you’ve tackled tech challenges before.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Constant Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Windows operating systems, and basic networking concepts like DNS and DHCP. Being able to discuss these topics confidently will show that you're ready to tackle the technical challenges of the role.
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've successfully resolved IT issues in the past. Whether it's troubleshooting a hardware problem or helping a user with software, having specific stories ready will demonstrate your hands-on experience and solutions-focused approach.
✨Be Friendly and Approachable
Since this role involves supporting users, it's crucial to convey a friendly attitude during the interview. Practice your communication skills and think about how you can make tech less intimidating for non-technical users. A positive vibe can go a long way!
✨Ask Insightful Questions
Prepare a few thoughtful questions about the team dynamics, the types of issues you'll be handling, or the tools they use. This shows your genuine interest in the role and helps you understand if the company is the right fit for you.