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For Companies At a Glance
- Tasks: Assist customers with mortgage queries and manage documentation efficiently.
- Company: Join a reputable lender in the buy-to-let mortgage market.
- Benefits: Enjoy competitive salary, career progression, and a supportive work environment.
- Why this job: Perfect for those passionate about finance and customer service, with growth opportunities.
- Qualifications: Great communication skills and a keen interest in finance or property required.
- Other info: Located in West Malling, Kent, ideal for local applicants.
Mortgage Servicing Assistant
West Malling, Kent
£26200
Do you have great customer service skills and an interest in finance or property?
Are you confident on the phone and comfortable writing professional emails?
Looking for a role with strong career progression?
We are working with an established, reputable lender in the buy-to-let mortgage market who is looking for a motivated and organised individu click apply for full job details
Mortgage Servicing Assistant employer: Constant Recruitment
Contact Detail:
Constant Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Servicing Assistant
✨Tip Number 1
Brush up on your customer service skills! Since the role involves a lot of interaction with clients, practice handling common customer queries and complaints. This will help you demonstrate your ability to provide excellent service during any interviews.
✨Tip Number 2
Familiarise yourself with the mortgage industry. Understanding key terms and processes related to buy-to-let mortgages can give you an edge. Consider reading articles or watching videos that explain the basics of mortgage servicing.
✨Tip Number 3
Prepare for phone interviews by practising your communication skills. Since the job requires confidence on the phone, try role-playing with a friend or family member to get comfortable discussing your experience and answering questions clearly.
✨Tip Number 4
Showcase your organisational skills. Think of examples from your past experiences where you successfully managed multiple tasks or projects. Being able to articulate these examples will highlight your suitability for the role during interviews.
We think you need these skills to ace Mortgage Servicing Assistant
Some tips for your application 🫡
Highlight Customer Service Skills: Emphasise your customer service experience in your CV and cover letter. Provide specific examples of how you've successfully handled customer inquiries or resolved issues, as this role requires strong interpersonal skills.
Demonstrate Interest in Finance or Property: In your application, mention any relevant coursework, certifications, or personal interests related to finance or property. This will show your enthusiasm for the industry and align with the job requirements.
Professional Communication: Since the role involves writing professional emails, ensure your application materials are well-written and free of errors. Use a formal tone and structure your emails clearly, showcasing your ability to communicate effectively.
Show Organisational Skills: Provide examples in your CV or cover letter that demonstrate your organisational abilities. Mention any tools or methods you use to manage tasks efficiently, as this is crucial for a Mortgage Servicing Assistant.
How to prepare for a job interview at Constant Recruitment
✨Showcase Your Customer Service Skills
Since the role requires great customer service skills, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. This will demonstrate your ability to connect with clients effectively.
✨Demonstrate Your Interest in Finance and Property
Research the mortgage and property market before the interview. Being able to discuss current trends or recent news in the industry will show your genuine interest and commitment to the field.
✨Practice Professional Communication
As the role involves writing professional emails, practice articulating your thoughts clearly and concisely. You might even want to prepare a few email templates that you could use in a similar context.
✨Highlight Organisational Skills
The job requires a motivated and organised individual, so be ready to discuss how you manage your time and tasks. Share examples of how you've prioritised work or handled multiple responsibilities in previous roles.
