At a Glance
- Tasks: Provide remote and onsite IT support, troubleshooting, and installations for business customers.
- Company: Growing Managed Service Provider delivering modern IT solutions across the UK.
- Benefits: Competitive salary, mileage allowance, home-based flexibility, and ongoing training.
- Other info: Clear progression opportunities and a dynamic work environment.
- Why this job: Become a trusted local engineer while working with cutting-edge Microsoft technologies.
- Qualifications: Experience in IT support, strong Microsoft 365 skills, and good networking knowledge.
The predicted salary is between 30000 - 35000 £ per year.
Regional IT Support Engineer
Devon Home-Based with Customer Site Visits
£30,000 - £35,000 DOE + Mileage
Are you an experienced IT Support Engineer who enjoys building strong relationships with customers rather than spending every day behind a service desk? Do you have experience supporting Microsoft 365, Intune, networking and modern cloud environments? Would you like to work from home while becoming the trusted local engineer for customers across Devon and the South West?
We are recruiting for a growing Managed Service Provider delivering Modern Workplace, Microsoft 365, Azure, Cyber Security, Networking and IT Support solutions to businesses across the UK.
You will work closely with colleagues based elsewhere in the UK, while taking responsibility for supporting customers throughout your region. The role combines remote technical support with regular customer site visits for hands-on troubleshooting, installations, technical advice and project work.
- Providing remote and onsite IT support to business customers
- Supporting Microsoft 365, including Exchange Online, SharePoint and Teams
- Administering Microsoft Intune and Entra ID environments
- Troubleshooting desktops, laptops, servers and networking equipment
- Supporting Microsoft Defender and cyber security best practices
- Assisting with installations, upgrades and customer projects
- Keeping customers informed throughout the support process
Experience required:
- Experience in a 2nd Line Support, IT Support Engineer or MSP support position
- Strong Microsoft 365 administration skills
- Experience supporting Microsoft Intune and Entra ID
- Good networking knowledge, including switches, wireless networks and firewalls
- A full UK driving licence and access to your own vehicle
- Based in Devon and able to travel to customer sites across the region
- Microsoft Defender experience
- Windows Server administration
- Active Directory and Group Policy
- RMM and remote support tools
- Cyber security knowledge
- Microsoft certifications
Additional information:
- Home-based role with genuine flexibility
- Become the trusted local engineer for customers across the South West
- Varied combination of technical support, projects and customer-facing work
- Exposure to modern Microsoft cloud and security technologies
- Ongoing training and professional development
- Clear progression opportunities within a growing MSP
Locations
Engineer - Support Engineering in Devon, Exeter employer: Constant Recruitment
Join a dynamic IT Managed Services provider in Whitstable, Kent, where innovation meets opportunity. We pride ourselves on fostering a collaborative work culture that encourages professional growth and development, offering competitive salaries and benefits. With a focus on employee well-being and a commitment to excellence, we provide a rewarding environment for those looking to make a meaningful impact in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Engineer - Support Engineering in Devon, Exeter
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Constant Recruitment values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Constant Recruitment might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Constant Recruitment!
✨Direct Apply to Constant Recruitment
Let's not forget to apply directly through the Constant Recruitment website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Engineer - Support Engineering in Devon, Exeter
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Constant Recruitment.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Constant Recruitment. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Constant Recruitment
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
