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- Tasks: Troubleshoot technical issues across Microsoft 365, servers, networks, and security.
- Company: Dynamic Managed Service Provider based in Kent.
- Benefits: Competitive salary, career growth, and hands-on experience.
- Why this job: Take ownership of technical challenges and make a real difference.
- Qualifications: Experience in MSP or service desk environments and a full driving licence.
- Other info: Exciting role with opportunities for client site and office travel.
You could be just the right applicant for this job. Read all associated information and make sure to apply.
Location: Ashford
Salary: £28k - £32k
Type: Managed Service Provider (MSP)
Full Driving License Required
Kent-based | Client site & office travel required
Are you currently working in an MSP or service desk environment and ready to take more ownership of technical issues? Do you enjoy troubleshooting across Microsoft 365, servers, networks, and security rather than just closing tickets?
2nd Line Support Engineer in Ashford employer: Constant Recruitment
Contact Detail:
Constant Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line Support Engineer in Ashford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those working in MSPs. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show off your troubleshooting skills! When you get the chance to chat with potential employers, share specific examples of how you've tackled technical issues in the past. This will demonstrate your hands-on experience and problem-solving abilities.
✨Tip Number 3
Don’t forget to follow up! After interviews or networking events, drop a quick thank-you email. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace 2nd Line Support Engineer in Ashford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in an MSP or service desk environment. We want to see how you've taken ownership of technical issues, so don’t hold back on those troubleshooting stories!
Showcase Relevant Skills: When writing your application, focus on your skills with Microsoft 365, servers, networks, and security. We love seeing candidates who can demonstrate their technical prowess, so be specific about your experiences.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and make it easy for us to see why you’re a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Constant Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, servers, networks, and security. Be ready to discuss specific troubleshooting scenarios you've encountered in your current or previous roles. This will show that you’re not just about closing tickets but are genuinely interested in resolving issues.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've taken ownership of technical issues in the past. Think of a time when you went above and beyond to resolve a problem. This will demonstrate your proactive approach and ability to handle challenges effectively.
✨Familiarise Yourself with the Company
Do a bit of research on the Managed Service Provider you're interviewing with. Understand their services, clients, and any recent news. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the types of projects you might work on, or how they measure success in the role. This shows that you’re engaged and thinking about how you can contribute to their success.
