At a Glance
- Tasks: Lead technical projects, mentor engineers, and shape service delivery standards.
- Company: Dynamic Managed Service Provider in Whitstable with a focus on modern technologies.
- Benefits: Flexible salary, hybrid work model, and real ownership of technical direction.
- Other info: Exciting opportunity for career growth in a supportive environment.
- Why this job: Be the go-to technical expert and make a significant impact in a growing company.
- Qualifications: Experience in Microsoft 365, Azure, and networking; leadership skills essential.
The predicted salary is between 50000 - 60000 € per year.
Do you feel ready to step into a role where you are the technical lead, not just another engineer in the team? Are you working in an MSP and enjoy the variety, but want more ownership over how things are done? Do you want to lead projects, shape standards, and be the person others turn to for technical direction?
If so, this could be an exciting opportunity. We are working with a growing Managed Service Provider based in Whitstable, supporting a range of SME clients across modern workplace, infrastructure, and networking environments. They are now looking for a Lead Engineer to become the technical anchor of the business. This is not a service desk manager role. This is the person the team looks to when things get complex. The one setting the standard. The one owning the outcome.
The Role
You will take ownership of the engineering function from a technical perspective. This means being hands-on, leading from the front, and shaping how the team delivers work. You will be:
- Acting as the senior technical authority across the team
- Owning escalations and driving technical quality
- Leading projects end-to-end - from design through to delivery
- Mentoring and developing junior and mid-level engineers
- Taking ownership of service desk standards, ticket quality, and escalation pathways
- Identifying opportunities to improve and re-architect client environments
- Working closely with clients, including attending site when needed
This is a working technical lead role, not a step away from the tools.
What We Are Looking For
You will come from an MSP background and be comfortable owning both technical delivery and direction. Key experience includes:
- Strong Microsoft 365 administration (this is essential)
- Intune - device compliance, Autopilot, app deployment
- Azure - tenancy management, identity, core services
- Networking - routing, switching, VLANs, VPNs
- Firewalls (WatchGuard ideally, but not essential)
- Windows Server, Active Directory, Group Policy, Entra ID
- Solid understanding of TCP/IP, DNS, DHCP
- Experience leading infrastructure or cloud projects end-to-end
- Exposure to Teams Phone or 3CX would be highly beneficial.
The Person
This role suits someone who:
- Wants to be the senior technical voice in a smaller business
- Enjoys ownership and accountability, not just ticket resolution
- Naturally supports and mentors others
- Is calm, methodical, and confident with clients
- Has an interest in modern tooling and AI-driven ways of working
Practical Requirements
- Full UK driving licence and access to a vehicle (essential)
- Able to commute to Whitstable regularly
- Comfortable with a hybrid model (typically 2 days working from home)
What's On Offer
Real ownership of the technical direction of the business. A growing MSP investing in modern technologies and automation. The opportunity to shape how the engineering function operates. A role where your input makes a difference. Salary is flexible for the right person, the focus here is on finding someone who can truly own this space.
Lead Engineer in Whitstable employer: Constant Recruitment Ltd
Join a dynamic Managed Service Provider in Whitstable, where you will have the opportunity to take real ownership of the technical direction and lead innovative projects. With a strong focus on employee growth, you will mentor junior engineers while working in a supportive and collaborative environment that values your input and expertise. Enjoy the flexibility of a hybrid work model, competitive salary, and the chance to shape the future of technology solutions for SME clients.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Engineer in Whitstable
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in MSPs. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of projects you’ve led, bring them along to interviews. It’s a great way to demonstrate your hands-on experience and technical authority.
✨Tip Number 3
Prepare for the technical grill! Brush up on key topics like Microsoft 365, Azure, and networking. Be ready to discuss how you’ve tackled complex issues in the past and how you’d approach challenges in this new role.
✨Tip Number 4
Don’t forget to apply through our website! We’re all about finding the right fit, so make sure your application stands out by showcasing your leadership and mentoring experiences in your previous roles.
We think you need these skills to ace Lead Engineer in Whitstable
Some tips for your application 🫡
Show Your Technical Skills:Make sure to highlight your experience with Microsoft 365, Azure, and Intune in your application. We want to see how you've led projects and tackled complex issues in your previous roles, so don’t hold back!
Be Yourself:Let your personality shine through in your written application. We’re looking for someone who is calm, methodical, and confident, so share examples that showcase these traits. Authenticity goes a long way!
Tailor Your Application:Don’t just send a generic application. Take the time to tailor your CV and cover letter to reflect the specific requirements of the Lead Engineer role. We appreciate when candidates show they’ve done their homework!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands quickly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Constant Recruitment Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your Microsoft 365, Azure, and Intune knowledge. Be ready to discuss specific projects you've led and the technical decisions you made. This role is all about being the go-to person for complex issues, so show them you can handle it!
✨Showcase Your Leadership Skills
Prepare examples of how you've mentored junior engineers or led projects from start to finish. They want someone who can take ownership and drive quality, so highlight your experience in leading teams and improving processes.
✨Understand Their Business Needs
Research the Managed Service Provider and their client base. Understand the challenges they face and think about how you can contribute to their success. This will help you tailor your answers and demonstrate that you're genuinely interested in the role.
✨Be Ready for Technical Scenarios
Expect to tackle some technical scenarios during the interview. Prepare to discuss how you'd approach common issues in networking, device compliance, or cloud projects. This will show them you're not just a theorist but someone who can lead from the front.
