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- Tasks: Provide hands-on IT support and troubleshoot tech issues daily.
- Company: Join a well-established organisation in Staplehurst with a friendly team.
- Benefits: Enjoy 22 days of leave, increasing sick pay, and a pension scheme.
- Why this job: Make a real difference by helping users and solving tech problems.
- Qualifications: Knowledge of Microsoft 365, Windows, and basic networking skills required.
- Other info: Great opportunity to build your technical experience in a supportive environment.
The predicted salary is between 26000 - 28000 £ per year.
Location: Staplehurst, Kent
Salary: £26,000 - £28,000
Hours: 40 per week
Are you the person everyone turns to when their tech stops working? Do you enjoy problem-solving and getting hands-on with IT support? Would you like a role where every day brings something different? This is a great opportunity to join a well-established organisation near Staplehurst, providing day-to-day IT support across a busy site. You’ll be part of a small, friendly team responsible for keeping systems running smoothly and users fully supported.
The Role
- Respond to support requests for hardware, software, and connectivity issues.
- Set up new users, install and configure IT equipment and software.
- Monitor systems and perform routine maintenance checks.
- Troubleshoot Windows, Microsoft 365, and network-related problems.
- Log incidents and escalate more complex issues when required.
- Deliver a proactive, helpful service to users across the organisation.
What You Will Need
- Working knowledge of Microsoft 365, Windows operating systems, and Active Directory.
- Basic networking experience (DNS, DHCP, TCP/IP, LAN/WAN).
- Hands-on hardware troubleshooting skills.
- A friendly, solutions-focused approach to support.
- Full UK driving licence and access to your own vehicle.
It would also be helpful if you have:
- Around one year of experience in IT Support (business, education, or public-sector setting).
- Awareness of data security, confidentiality, and safeguarding.
- GCSEs in Maths and English (Grade C or above).
Benefits
- 22 days’ annual leave (taken outside core operational periods).
- Increasing sick pay with service.
- Contributory pension scheme.
- Supportive team environment with opportunities to build your technical experience.
An enhanced DBS check will be required before starting employment.
IT Technician in Staplehurst employer: Constant Recruitment Ltd
Contact Detail:
Constant Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician in Staplehurst
✨Tip Number 1
Network like a pro! Attend local tech meetups or online forums where IT folks hang out. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your troubleshooting abilities and knowledge of Microsoft 365 and Windows. This can really set you apart from other candidates.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Think about how you'd handle specific issues, like connectivity problems or user setup. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace IT Technician in Staplehurst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft 365, Windows, and any networking skills you have. We want to see how your background fits the IT Technician role, so don’t be shy about showcasing your relevant experience!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about IT support and how you enjoy problem-solving. A friendly tone goes a long way, so let your personality come through while keeping it professional.
Show Off Your Troubleshooting Skills: In your application, mention specific examples of how you've tackled tech issues in the past. We love seeing real-life scenarios where you’ve made a difference, so don’t hold back on those success stories!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Constant Recruitment Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Windows operating systems, and basic networking concepts like DNS and DHCP. Being able to discuss these topics confidently will show that you're ready to tackle the technical challenges of the role.
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've successfully resolved IT issues in the past. Whether it's troubleshooting hardware or software problems, having specific scenarios ready will demonstrate your hands-on experience and solutions-focused approach.
✨Be Friendly and Approachable
Since you'll be providing support to users, it's crucial to convey a friendly attitude during the interview. Practice your communication skills and think about how you can make tech jargon accessible to non-technical users. This will highlight your ability to deliver a proactive service.
✨Ask Insightful Questions
Prepare some thoughtful questions about the team dynamics, the types of issues you might encounter, and the tools they use. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
