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For Companies At a Glance
- Tasks: Lead procurement and sales operations, ensuring smooth processes and strong supplier relationships.
- Company: Established tech business in Kent with a focus on growth and innovation.
- Benefits: Competitive salary, hybrid working, and opportunities for professional development.
- Why this job: Make a real impact in a senior role while developing your leadership skills.
- Qualifications: 5+ years in procurement or sales operations within IT, strong people management skills.
- Other info: Join a dynamic team and drive operational excellence in a collaborative environment.
Procurement & Sales Operations Manager
Paddock Wood, Kent - Hybrid (minimum 3 days onsite after probation)
£50,000 – £55,000 DOE
Are you currently working within an IT reseller or MSP and own procurement and sales operations end to end? Do you enjoy improving processes, protecting margins, and making sure deals are commercially sound and delivered smoothly? Are you a confident people manager who likes being at the heart of how a business runs?
We are recruiting for a Procurement and Sales Operations Manager to join a well-established and growing technology business based in Kent. This is a senior, hands-on role where you will lead the Source and Supply function and play a key part in the wider management team.
This position will suit someone who understands the detail including quoting, procurement, licensing, margins but also enjoys stepping back to improve processes, develop people, and drive operational excellence across the business.
The role:
- Take ownership of the full source-to-supply lifecycle, ensuring customers and internal teams receive the right solutions, at the right price, delivered accurately and on time.
- Lead quoting, ordering, and fulfilment activities, ensuring service levels and turnaround times are consistently met.
- Own supplier and distributor relationships, including negotiations, performance reviews, and escalations.
- Set and control pricing, margins, discount approvals, and deal structures.
- Govern Microsoft 365 Cloud Solution Provider licensing, including adds, changes, and renewals.
- Work closely with Finance to ensure billing accuracy, forecasting, and clean pipeline data.
- Own and improve ConnectWise CPQ and Procurement workflows, including Sage 50 integrations.
- Reduce errors, returns, and credits through robust processes and quality control.
- Manage compliance calendars, renewals, and recurring supplier checks.
- Lead, coach, and develop the Source and Supply team, building a high-performing and accountable culture.
Leadership & collaboration:
This is a visible and influential role within the business. You will:
- Lead and mentor your team, setting clear expectations and driving high standards.
- Work closely with Sales, Marketing, Operations, Technical, and Service Delivery teams to align commercial and operational strategy.
- Ensure solutions sold to customers are realistic, deliverable, and commercially sound.
- Act as a key contributor within the management team, supporting wider business decisions.
- Champion continuous improvement, accountability, and performance-driven ways of working.
What I am looking for:
- At least five years’ experience in procurement or sales operations within an IT reseller or Managed Service Provider.
- Strong understanding of hardware procurement, software and subscription licensing, including Microsoft 365.
- Hands-on experience with ConnectWise CPQ and Procurement, and Sage 50 (or similar).
- Proven commercial capability, with experience improving margins while remaining competitive.
- Confident people management experience, with a coaching and development mindset.
- Excellent communication skills and a strong customer-first approach.
Working pattern:
- Hybrid working.
- Minimum three days per week onsite in Paddock Wood, Kent, following successful completion of probation.
If this sounds like the sort of role where you could genuinely make an impact, operationally, commercially, and as a leader, we would love to have a conversation and share more detail.
Procurement and Sales Operations Manager in Paddock Wood employer: Constant Recruitment Ltd
Contact Detail:
Constant Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Procurement and Sales Operations Manager in Paddock Wood
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in IT resellers or MSPs. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their procurement processes and sales operations. This will help you showcase how your experience aligns perfectly with their needs.
✨Tip Number 3
Practice your pitch! Be ready to explain how you’ve improved processes and protected margins in your previous roles. Use specific examples to demonstrate your impact and leadership skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Procurement and Sales Operations Manager in Paddock Wood
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Procurement and Sales Operations Manager. Highlight your experience in procurement and sales operations, especially within IT resellers or MSPs. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've improved processes or managed teams in the past. We love a good story that showcases your achievements!
Showcase Your Leadership Skills: Since this role involves leading a team, make sure to highlight your people management experience. Talk about how you've coached and developed others, and how you’ve driven high standards in previous roles. We’re all about building a high-performing culture!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Constant Recruitment Ltd
✨Know Your Numbers
Make sure you brush up on your procurement and sales metrics. Be ready to discuss how you've improved margins or streamlined processes in your previous roles. Having specific examples at hand will show that you understand the commercial side of the business.
✨Showcase Your Leadership Style
As a Procurement and Sales Operations Manager, you'll be leading a team. Think about your management style and be prepared to share how you've developed and motivated your teams in the past. Highlight any coaching experiences that demonstrate your ability to build a high-performing culture.
✨Familiarise Yourself with Tools
Since the role involves using ConnectWise CPQ and Sage 50, make sure you're familiar with these tools. If you have experience with similar software, mention it! Being able to talk about how you've used technology to improve workflows will set you apart.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like supplier negotiations or process improvements. Think through some scenarios where you've successfully navigated challenges in procurement or sales operations, and be ready to share those stories.
