At a Glance
- Tasks: Enhance operational workflows and systems in a dynamic manufacturing environment.
- Company: A growing bespoke manufacturing business in Newcastle upon Tyne.
- Benefits: Competitive salary, opportunity for growth, and a collaborative team culture.
- Other info: Join a passionate team and drive meaningful change in a fast-paced setting.
- Why this job: Shape and scale operations while making a real impact in custom production.
- Qualifications: Experience in operational systems and workflow optimisation in manufacturing.
The predicted salary is between 42500 - 47500 £ per year.
Are you somebody who naturally brings structure, organisation, and operational clarity into fast-moving manufacturing environments? Do you enjoy improving workflows, systems, and operational processes within smaller manufacturing businesses where every improvement makes a difference? Are you looking for a role where you can help shape and scale a growing bespoke manufacturing operation producing custom, made-to-order products?
We are recruiting for an Operations & Systems Manager to join a growing specialist manufacturing business based in Newcastle upon Tyne. This is a highly varied and important role within a small but ambitious manufacturing environment where operational visibility, workflow structure, systems thinking, and process improvement are becoming increasingly important as the business continues to scale. The company produces bespoke and on-demand products within a specialist manufacturing environment where precision, quality, responsiveness, and attention to detail are central to the operation.
This is not a traditional production management role. The business is specifically looking for somebody who enjoys operational systems, workflow architecture, process visibility, and helping smaller manufacturing businesses scale in a practical and organised way.
The Opportunity
You will work closely with senior leadership to help improve and formalise operational processes across the full order lifecycle from order intake through to production, tracking, and final fulfilment. The business is currently going through an exciting growth phase involving:
- Operational scaling
- Workflow redesign
- Systems and reporting improvements
- Production visibility enhancements
- Labour and operational tracking
- Manufacturing consolidation
- Process standardisation
- New operational structure development
For the right person, this role could develop significantly over time as the company continues to grow.
What You Will Be Doing
- Reviewing and improving operational workflows across the business
- Mapping and improving the full A-to-Z order lifecycle from intake through to fulfilment
- Helping develop more robust operational systems and reporting processes
- Improving production visibility, workflow tracking, and operational coordination
- Supporting labour tracking and manufacturing reporting processes
- Developing and documenting operational procedures and SOPs
- Working closely with production teams to improve efficiency and consistency
- Supporting inventory and operational process improvements
- Helping coordinate workflow between manufacturing, fulfilment, and operational teams
- Working with operational software and systems to improve business visibility
- Supporting operational scaling as the business grows
- Leading operational improvement projects in a practical and collaborative way
What We Are Looking For
This role would suit somebody who enjoys the operational and systems side of manufacturing businesses rather than purely production management. We are particularly interested in people who have experience within:
- Small manufacturing businesses
- Bespoke or made-to-order production environments
- Custom or on-demand products
- Specialist manufacturing
- SME operational environments
- Fast-moving production businesses
You do not need to come from garments or textiles specifically, although that background could still be beneficial. The ideal person will likely have experience with:
- Operational systems
- Workflow optimisation
- Manufacturing operations
- ERP or operational software platforms
- Production tracking
- Process improvement
- SOP development
- Operational reporting
- Workflow visibility
- Labour or operational KPI tracking
Exposure to platforms or tools such as ERP systems, workflow software, inventory systems, fulfilment platforms, or operational reporting tools would be highly beneficial.
Personality and Approach Matter
The business is looking for somebody who is:
- Highly organised
- Detail-oriented
- Systems minded
- Pragmatic and solutions-focused
- Calm under pressure
- Comfortable within smaller, collaborative teams
- Naturally proactive
- Technically confident with modern operational tools
- Able to improve structure without creating unnecessary bureaucracy
This is an excellent opportunity to join a growing specialist manufacturer at an exciting stage in its development where the right person will have the chance to make a visible and lasting impact on how the business operates moving forward.
Operations and Systems Manager employer: Constant Recruitment Ltd
Join a dynamic and growing specialist manufacturing business in Newcastle upon Tyne, where your expertise as an Operations and Systems Manager will be pivotal in shaping operational processes and driving efficiency. With a strong focus on employee development, a collaborative work culture, and the opportunity to make a tangible impact in a bespoke production environment, this role offers a rewarding career path in a supportive setting that values innovation and improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Operations and Systems Manager
✨Tip Number 1
Network like a pro! Reach out to people in the manufacturing sector, especially those who work in operations and systems. Attend industry events or join relevant online groups to connect with potential employers and get insider info on job openings.
✨Tip Number 2
Showcase your skills! When you land an interview, be ready to discuss specific examples of how you've improved workflows or operational processes in previous roles. Use metrics to back up your achievements – numbers speak volumes!
✨Tip Number 3
Be proactive! If you see a company you're interested in, don’t wait for them to post a job. Reach out directly through our website, express your interest, and share how you can add value to their operations. It shows initiative and enthusiasm!
✨Tip Number 4
Prepare for the unexpected! In interviews, you might face scenario-based questions about operational challenges. Think through potential problems and how you'd tackle them, demonstrating your systems-minded approach and problem-solving skills.
We think you need these skills to ace Operations and Systems Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Operations & Systems Manager role. Highlight your experience in operational systems, workflow optimisation, and any bespoke manufacturing environments you've worked in.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about improving workflows and operational processes. Share specific examples of how you've made a difference in previous roles, especially in smaller manufacturing settings.
Showcase Your Problem-Solving Skills:In your application, emphasise your ability to tackle challenges in fast-moving environments. We want to see how you've approached operational improvements and what impact those changes had on the business.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets into the right hands!
How to prepare for a job interview at Constant Recruitment Ltd
✨Know Your Operations Inside Out
Before the interview, dive deep into the company's operations and systems. Familiarise yourself with their workflow processes and think about how you can bring structure and clarity to their manufacturing environment. Be ready to discuss specific examples of how you've improved operational workflows in your previous roles.
✨Showcase Your Systems Thinking
Prepare to demonstrate your understanding of operational systems and reporting processes. Bring along examples of how you've used ERP or other operational software to enhance production visibility and efficiency. This will show that you're not just familiar with the tools but know how to leverage them effectively.
✨Be Ready for Practical Scenarios
Expect to be asked about real-life scenarios where you had to improve workflows or implement process improvements. Think of specific challenges you've faced in smaller manufacturing environments and how you tackled them. This will highlight your problem-solving skills and your ability to work collaboratively with teams.
✨Emphasise Your Detail-Oriented Approach
Since the role requires a keen eye for detail, be prepared to discuss how you ensure accuracy and quality in your work. Share examples of how your attention to detail has led to successful outcomes in past projects, especially in bespoke or custom production settings.
