At a Glance
- Tasks: Provide hands-on IT support in a vibrant school environment and troubleshoot tech issues.
- Company: Join a reputable IT services provider dedicated to supporting education.
- Benefits: Enjoy 28 days holiday, life assurance, and ongoing training opportunities.
- Why this job: Make a real difference in students' learning experiences while developing your tech skills.
- Qualifications: Experience in IT support, especially in education, with strong communication skills.
- Other info: Dynamic role with opportunities for growth and a friendly team culture.
The predicted salary is between 26400 - 39600 £ per year.
Location: Thanet, Kent
Salary: Up to £33,000 (depending on experience)
Are you currently working in IT Support within the education sector? Do you enjoy being the go-to person for everything tech-related on site? Would you like to join a supportive IT company that values training, development, and progression?
This role offers the chance to be based on-site at a local school in Thanet, providing day-to-day IT support and becoming the trusted technical contact for staff and students alike. While you will be mainly based at one site, you may occasionally visit two other nearby schools, so a full driving licence and access to your own vehicle are essential.
You will be part of a wider team that supports several schools in the area, providing a mix of 1st to 3rd line support. The environment is friendly, fast-paced, and varied — no two days are quite the same.
What you will be doing:
- Acting as the main point of contact for IT support at your assigned school
- Building strong working relationships with teaching and support staff
- Troubleshooting hardware and software issues quickly and efficiently
- Managing and maintaining safeguarding systems and cybersecurity tools
- Supporting desktops, laptops, printers, peripherals, and classroom technology
- Administering networks, user accounts, and servers
- Assisting with telephony, Wi-Fi, and connectivity issues
- Working with colleagues at nearby schools to share knowledge and ensure consistent service
What we are looking for:
- Proven IT support experience (ideally within an education setting)
- Strong knowledge of Windows, Google Workspace, and Apple technologies
- Familiarity with Microsoft Server, Active Directory, and networking (TCP/IP, DNS, DHCP)
- Experience supporting a range of hardware and software used in schools – e.g. SIMS, PaperCut, or safeguarding tools
- Excellent communication and customer service skills – calm under pressure and approachable
- A flexible, proactive mindset and willingness to learn
Desirable:
- Knowledge of Jamf, Apple School Manager, or Chromebook management
- Experience with VLANs, VPNs, Firewalls, and routers
- Understanding of safeguarding principles and IT compliance within education
The company:
You will be joining a well-established managed IT services provider with a strong reputation for supporting schools and businesses across Kent and beyond. They invest heavily in staff training and offer genuine opportunities to grow your skills through external qualifications and on-the-job development.
Benefits:
- 28 days’ holiday (including bank holidays), rising each year up to 33 days
- Life assurance and virtual GP services
- A friendly, professional team culture and ongoing technical development
- Enhanced DBS check provided
If you have solid IT support experience, ideally gained within an education environment, and enjoy being hands-on in a busy school setting, this could be a great opportunity. To apply or find out more, get in touch today.
ICT Technician - Education Sector in Maidstone employer: Constant Recruitment Ltd
Contact Detail:
Constant Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Technician - Education Sector in Maidstone
✨Tip Number 1
Network like a pro! Reach out to your contacts in the education sector and let them know you're on the lookout for an ICT Technician role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your tech knowledge during interviews or networking events. Bring up specific examples of how you've solved problems in previous roles, especially in an educational setting.
✨Tip Number 3
Be proactive! If you see a school or organisation that interests you, don’t wait for them to post a job. Reach out directly and express your interest in working with them. Sometimes, creating your own opportunity is the best way to land the job.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the ICT Technician position. Plus, we’re always looking for passionate individuals who want to make a difference in the education sector.
We think you need these skills to ace ICT Technician - Education Sector in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT support experience, especially in the education sector. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your knowledge of Windows, Google Workspace, and any other relevant tech!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in IT support within schools. Share specific examples of how you've helped staff and students in the past, and let us know why you’d be a great fit for our team.
Show Off Your Soft Skills: We value excellent communication and customer service skills just as much as technical know-how. Make sure to mention times when you’ve stayed calm under pressure or built strong relationships with colleagues and users. It’s all about being approachable and helpful!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our friendly team at StudySmarter!
How to prepare for a job interview at Constant Recruitment Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows, Google Workspace, and Apple technologies. Be ready to discuss specific hardware and software you've supported in schools, like SIMS or PaperCut, as this will show you're the right fit for the role.
✨Show Off Your Communication Skills
Since you'll be the go-to person for tech support, it's crucial to demonstrate your excellent communication skills. Practice explaining complex tech issues in simple terms, as you'll need to build strong relationships with teaching staff and students alike.
✨Be Ready for Real-World Scenarios
Prepare for situational questions that might involve troubleshooting common issues in a school setting. Think about past experiences where you resolved problems quickly and efficiently, and be ready to share those stories during the interview.
✨Highlight Your Willingness to Learn
The education sector is always evolving, so show your proactive mindset and eagerness to learn new technologies. Mention any relevant training or certifications you've pursued, and express your interest in ongoing development opportunities within the company.