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- Tasks: Provide hands-on IT support in a vibrant school environment and troubleshoot tech issues.
- Company: Join a reputable IT services provider dedicated to supporting education.
- Benefits: Enjoy 28 days holiday, life assurance, and ongoing training opportunities.
- Why this job: Make a real difference in students' learning experiences while developing your tech skills.
- Qualifications: Experience in IT support, especially in education, with strong communication skills.
- Other info: Dynamic role with opportunities for growth and a friendly team culture.
The predicted salary is between 24000 - 33000 £ per year.
Location: Thanet, Kent
Salary: Up to £33,000 (depending on experience)
Are you currently working in IT Support within the education sector? Do you enjoy being the go-to person for everything tech-related on site? Would you like to join a supportive IT company that values training, development, and progression? This role offers the chance to be based on-site at a local school in Thanet, providing day-to-day IT support and becoming the trusted technical contact for staff and students alike. While you will be mainly based at one site, you may occasionally visit two other nearby schools, so a full driving licence and access to your own vehicle are essential. You will be part of a wider team that supports several schools in the area, providing a mix of 1st to 3rd line support. The environment is friendly, fast-paced, and varied — no two days are quite the same.
What you will be doing:
- Acting as the main point of contact for IT support at your assigned school
- Building strong working relationships with teaching and support staff
- Troubleshooting hardware and software issues quickly and efficiently
- Managing and maintaining safeguarding systems and cybersecurity tools
- Supporting desktops, laptops, printers, peripherals, and classroom technology
- Administering networks, user accounts, and servers
- Assisting with telephony, Wi-Fi, and connectivity issues
- Working with colleagues at nearby schools to share knowledge and ensure consistent service
What we are looking for:
- Proven IT support experience (ideally within an education setting)
- Strong knowledge of Windows, Google Workspace, and Apple technologies
- Familiarity with Microsoft Server, Active Directory, and networking (TCP/IP, DNS, DHCP)
- Experience supporting a range of hardware and software used in schools – e.g. SIMS, PaperCut, or safeguarding tools
- Excellent communication and customer service skills – calm under pressure and approachable
- A flexible, proactive mindset and willingness to learn
Desirable:
- Knowledge of Jamf, Apple School Manager, or Chromebook management
- Experience with VLANs, VPNs, Firewalls, and routers
- Understanding of safeguarding principles and IT compliance within education
The company:
You will be joining a well-established managed IT services provider with a strong reputation for supporting schools and businesses across Kent and beyond. They invest heavily in staff training and offer genuine opportunities to grow your skills through external qualifications and on-the-job development.
Benefits:
- 28 days’ holiday (including bank holidays), rising each year up to 33 days
- Life assurance and virtual GP services
- A friendly, professional team culture and ongoing technical development
- Enhanced DBS check provided
If you have solid IT support experience, ideally gained within an education environment, and enjoy being hands-on in a busy school setting, this could be a great opportunity. To apply or find out more, get in touch today.
ICT Technician - Education Sector in Kent employer: Constant Recruitment Ltd
Contact Detail:
Constant Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Technician - Education Sector in Kent
✨Tip Number 1
Network like a pro! Reach out to your contacts in the education sector and let them know you're on the lookout for an ICT Technician role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your tech skills sharp! Brush up on your knowledge of Windows, Google Workspace, and Apple technologies. Being well-versed in these areas will not only boost your confidence but also make you stand out during interviews.
✨Tip Number 3
Show off your soft skills! When you’re chatting with potential employers, highlight your excellent communication and customer service skills. Remember, being calm under pressure and approachable is key in a school environment.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of landing that dream job. Plus, it shows you’re proactive and really interested in joining our team!
We think you need these skills to ace ICT Technician - Education Sector in Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your IT support experience, especially in the education sector. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your knowledge of Windows, Google Workspace, and any relevant hardware or software.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in IT support within schools. Share specific examples of how you've built relationships with staff and students, and how you’ve tackled tech challenges in the past.
Show Off Your Soft Skills: We value excellent communication and customer service skills just as much as technical know-how. Make sure to mention times when you’ve stayed calm under pressure or gone the extra mile to help someone with their tech issues.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Constant Recruitment Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows, Google Workspace, and Apple technologies. Be ready to discuss your experience with specific tools like SIMS or PaperCut, as well as any safeguarding systems you've worked with.
✨Show Off Your Communication Skills
Since you'll be the go-to person for IT support, it's crucial to demonstrate your excellent communication and customer service skills. Prepare examples of how you've handled tech issues calmly and effectively, especially in a school environment.
✨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview. Think about how you would troubleshoot common hardware and software issues, and be prepared to explain your thought process clearly.
✨Highlight Your Team Spirit
This role involves working closely with teaching staff and other IT colleagues. Share examples of how you've built strong working relationships in the past and how you can contribute to a friendly, collaborative team culture.
