At a Glance
- Tasks: Provide IT support in schools, resolving issues from laptops to networks.
- Company: Growing IT services provider focused on education across Kent.
- Benefits: Up to £30k salary, flexible work, and a chance to make a difference.
- Other info: Opportunity to travel and contribute to school IT planning.
- Why this job: Enjoy variety and flexibility while helping schools thrive with tech.
- Qualifications: Experience in IT support, good communication skills, and a driving licence.
The predicted salary is between 24000 - 36000 £ per year.
Are you an IT Support Engineer with experience in schools or the education sector? Do you enjoy a mix of site visits and remote support work? Are you based in Kent and looking for a new opportunity with variety and flexibility? We are recruiting for a growing IT services provider that supports schools across Kent. They are looking for an Education IT Support Engineer to join their team, working with primary and secondary schools across areas such as Herne Bay, Thanet, New Romney and Swanley.
You will be providing technical support across a group of school sites – a mix of scheduled onsite visits and remote troubleshooting. When not attending schools, you will help out with remote tickets and support as part of the central Service Desk.
What you will be doing:
- Attending schools to resolve IT issues – anything from laptops and printers to SIMS and networks
- Logging, updating and resolving tickets – and escalating where needed
- Helping staff with technical queries in person, by phone, or email
- Supporting a wide range of technologies – Windows, Google Workspace, Apple, SIMS, Wi-Fi, and more
- Keeping documentation and site records up to date
- Contributing to school IT planning and roadmaps
Requirements:
- Full UK driving licence and access to your own car
- Previous IT support experience (ideally Level 1 / 2) – education sector experience is a bonus
- Good communication and people skills – friendly, helpful, and professional
- Confidence supporting a range of systems and software
- Happy to travel regularly to schools across Kent
If you are an IT Support Engineer who enjoys variety, meeting people, and making a difference in schools, this could be a great fit for you.
IT Support Engineer employer: Constant Recruitment Ltd
Join a dynamic IT services provider dedicated to enhancing the educational experience across Kent. With a strong focus on employee development, we offer a supportive work culture that values flexibility and variety, allowing you to thrive in both onsite and remote support roles. Our commitment to making a difference in schools ensures that your work is meaningful and rewarding, providing ample opportunities for growth within the education sector.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your contacts in the education sector and let them know you're on the lookout for an IT Support Engineer role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your hands dirty with some practical experience. If you can, volunteer at local schools or offer to help friends with their tech issues. This not only boosts your skills but also gives you real-life examples to chat about in interviews.
✨Tip Number 3
Prepare for those tricky interview questions! Think about scenarios where you've solved IT problems, especially in an educational setting. We want to hear how you made a difference, so have those stories ready to share.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in IT support, especially in the education sector. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re passionate about supporting schools and how your background makes you a great fit for this role. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills:Since you'll be interacting with staff and students, it's important to demonstrate your communication skills in your application. Use clear and concise language, and maybe even share an example of how you've helped someone solve a tech issue in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important details. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Constant Recruitment Ltd
✨Know Your Tech Inside Out
Make sure you brush up on the technologies mentioned in the job description, like Windows, Google Workspace, and SIMS. Be ready to discuss your experience with these systems and how you've resolved issues in the past.
✨Show Off Your People Skills
Since this role involves a lot of interaction with school staff, practice how you'll communicate technical information clearly and kindly. Think of examples where you've helped someone understand a tech issue or provided excellent customer service.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific IT problems in a school setting. Prepare some scenarios from your past experience where you successfully solved an issue, especially if it involved both onsite and remote support.
✨Demonstrate Your Flexibility
This job requires travelling to different schools, so be ready to discuss your availability and willingness to adapt to various environments. Share any experiences where you've had to be flexible in your work approach or schedule.
