Constant Recruitment Ltd in Maidstone is seeking a Helpdesk Analyst to join a structured, first-line support team.
You’ll log tickets, triage issues, and resolve where possible, with escalation to senior engineers as needed. The role covers hardware, software, and network queries, onboarding/offboarding support, and keeping customers informed as problems are addressed. A calm, communicative approach is essential.
Helpdesk Analyst: First-Line Tech Support & Growth employer: Constant Recruitment Ltd
Join a dynamic team as a 1st Line Support Helpdesk Analyst in Paddock Wood, where your career in IT can truly flourish. Our company is dedicated to investing in your training and development, ensuring you have the tools and support needed to excel in a fun and rewarding environment. With a strong focus on employee well-being and growth, we offer a collaborative culture that empowers you to reach your full potential while providing exceptional service to our clients.