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For Companies At a Glance
- Tasks: Provide hands-on IT support across multiple schools, solving tech issues and keeping systems running smoothly.
- Company: Join a well-established IT services provider supporting schools in Hackney.
- Benefits: Competitive salary up to £28k, full-time hours, and a dynamic work environment.
- Why this job: Be the go-to tech hero for teachers and staff, making a real difference in education.
- Qualifications: Experience in IT support within schools and strong knowledge of Microsoft technologies.
- Other info: Enjoy a varied role with opportunities for growth and development in a fast-paced setting.
The predicted salary is between 24000 - 28000 £ per year.
Are you currently working in IT Support within the education sector? Do you enjoy being the ‘go-to’ person for teachers and school staff? Are you confident supporting everything from classroom devices to network issues across multiple school sites? If yes, this may be the role for you.
We are recruiting for an IT Support Technician to join a well-established IT services provider that supports a group of schools in the Hackney area. This is an excellent role if you enjoy being hands-on, moving between sites, and becoming a familiar, trusted face for staff across a number of education settings. This role really does need someone with proven experience in the education sector – either supporting primary, secondary or multi-academy environments. If you understand the fast pace, the early starts, and the variety of technical issues that come with school life, you will fit in brilliantly.
The Basics
- Full time: Monday to Friday, 8:00am – 4:30pm
- Salary: Up to £28,000 depending on experience
- Location: Multiple schools across Hackney (travel between sites required)
- DBS Enhanced Check required (or willingness to obtain one)
What you will be doing
- Providing day-to-day 1st line IT support to staff across several school sites
- Responding quickly to classroom and office IT issues
- Supporting, installing, and maintaining Windows 10/11 devices, printers, AV equipment and peripheral hardware
- Installing, configuring, and testing new ICT equipment, cabling, and network components
- Monitoring system performance and resolving software, hardware and network faults
- Configuring and supporting Microsoft 365, Microsoft Client and Microsoft Server environments
- Keeping helpdesk tickets up to date and ensuring staff are kept informed of any issues or planned maintenance
- Working systematically to fault-find and diagnose issues in a practical, hands-on role
- Liaising with external contractors when required
- Ensuring all equipment (especially printers) is kept operational and reliable
- Occasionally working outside core hours in emergency situations to minimise disruption to the schools
What we are looking for
- Experience providing IT support within schools or the wider education sector (essential)
- Strong knowledge of:
- Microsoft Office / Microsoft 365
- Windows 10/11
- Windows Server (e.g. Server 2016 or later)
- Wired and wireless LAN technologies
Locations
IT Support Technician - Education in Gravesend, Kent employer: Constant Recruitment Ltd
Contact Detail:
Constant Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician - Education in Gravesend, Kent
✨Tip Number 1
Network, network, network! Get chatting with people in the education sector, whether it's at events or online. The more connections we make, the better our chances of hearing about job openings before they even hit the market.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to demonstrate your IT support know-how. Bring along examples of past projects or issues you've solved – it’ll show them you’re the real deal.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications. A quick email or call can remind them of your interest and keep you top of mind. We all know how busy hiring managers can get!
✨Tip Number 4
Check out our website for the latest job openings! We regularly update our listings, so you won’t miss out on any opportunities that fit your skills and experience in the education sector.
We think you need these skills to ace IT Support Technician - Education in Gravesend, Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support within the education sector. We want to see how you've been the go-to person for teachers and staff, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about supporting schools and how your skills align with the role. Keep it friendly and professional – we love a personal touch!
Showcase Your Technical Skills: Be specific about your technical expertise, especially with Windows 10/11, Microsoft 365, and network troubleshooting. We’re looking for someone who can hit the ground running, so let us know what you can do!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Constant Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around Windows 10/11, Microsoft 365, and network troubleshooting. Be ready to discuss specific examples of how you've solved IT issues in schools before.
✨Show Your People Skills
Since this role involves working closely with teachers and staff, highlight your communication skills. Prepare to share instances where you've built strong relationships or helped someone overcome a tech challenge.
✨Be Ready for Practical Scenarios
Expect some hands-on questions or scenarios during the interview. Think about how you would approach common classroom tech problems and be prepared to explain your thought process clearly.
✨Demonstrate Your Flexibility
Schools can be unpredictable, so show that you're adaptable. Share experiences where you've had to think on your feet or adjust your plans to meet urgent needs in a school environment.