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For Companies At a Glance
- Tasks: Support applications and CRM systems, troubleshoot issues, and assist clients with data queries.
- Company: Innovative tech company delivering CRM and marketing solutions to top UK brands.
- Benefits: Up to £25k salary, full training, 5 weeks holiday, and a fun office environment.
- Why this job: Kickstart your tech career in a supportive team with clear progression opportunities.
- Qualifications: Strong communication skills, enthusiasm for learning, and GCSE Maths at Grade 6 or 7.
- Other info: Ideal for school leavers or graduates eager to grow in technology.
The predicted salary is between 18000 - 25000 £ per year.
Job Description
Application Support Technician
Sittingbourne
Up to £25k DOE
Rural Kent (own transport essential)
- Are you a school leaver or graduate eager to start a career in technology?
- Do you have strong communication skills, a love of problem-solving, and plenty of enthusiasm to learn?
- Would you like to join a supportive team where you’ll be trained, mentored, and given the chance to grow into a specialist role?
If so, this could be the perfect opportunity to kickstart your career.
We are working with an innovative technology business that delivers CRM and marketing solutions to help organisations improve productivity, efficiency, and sales tracking. They work with some of the UK’s most recognised brands, tackling complex challenges in the marketing and data space.
Their products span both web platforms (eCommerce sites, registration systems) and Windows applications (data mining tools) that integrate with their award-winning marketing software – now a fast-growing industry standard.
The Role
This is not the kind of IT support where you fix printers or reset passwords. Instead, you’ll be supporting applications, data, and CRM systems, making sure everything runs smoothly for clients.
You’ll investigate issues, support data imports and integrations, and work closely with developers to solve problems. The role will give you exposure to modern technologies and a clear pathway to grow as you gain experience. Knowledge of SQL would be a bonus, but full training will be given if you’re eager to learn
Key responsibilities include:
- Providing application and data support for CRM and related systems
- Investigating and troubleshooting software and data issues (not hardware)
- Supporting and monitoring data imports, extracts, and integrations
- Configuring CRM solutions to meet client needs
- Escalating complex issues to the Development team when needed
- Assisting end-users with usability queries and explaining solutions clearly
- Documenting findings and maintaining accurate records
The Package
- Up to £25k starting salary (depending on experience)
- Full training and mentoring in systems, databases, and modern tools
- A supportive team environment with plenty of opportunities to learn
- Clear progression opportunities as you develop your skills
- Modern office in a creative, friendly environment
- 5 weeks’ holiday pension
- Fun extras, from social events to a pool table and a well-stocked fridge
About You
This role is ideal for someone at the start of their career. You could be a school leaver, recent graduate, or just looking for a first step into technology. What matters most is your personality, your communication skills, and your enthusiasm to learn.
- Own transport is essential due to the rural location
- Strong communication skills – you enjoy helping people and explaining things clearly
- Positive, enthusiastic, and keen to build a career in technology
- GCSE Maths at Grade 6 or 7 (or equivalent)
- An interest in applications, data, and how systems connect
- Knowledge of SQL would be a bonus, but full training will be given if you’re eager to learn
- Naturally analytical, accurate, and detail-focused
- Able to multitask, prioritise, and stay calm under pressure
If you are a school or college leaver with great communication skills and a genuine interest in technology, we would love to hear from you.
Application Support Technician employer: Constant Recruitment Ltd
Contact Detail:
Constant Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Technician
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in tech. They might know of openings or can refer you directly, which gives you a leg up on the competition.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to application support. Think about how you'd troubleshoot issues or explain solutions clearly, as communication is key in this role.
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with potential employers, let your passion for technology shine through. Share your eagerness to learn and grow within the field.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Application Support Technician
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for technology shine through in your application. We want to see that you're eager to learn and grow, so don’t hold back on expressing your excitement about the role!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences. We love seeing how your background aligns with the responsibilities of the Application Support Technician role.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your communication is easy to understand and free from jargon.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Constant Recruitment Ltd
✨Know Your Tech Basics
Even if you’re new to the tech world, brush up on the basics of CRM systems and data management. Familiarise yourself with common terms and concepts, as this will show your enthusiasm and readiness to learn during the interview.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in the past, whether in school projects or personal experiences. Highlight your analytical thinking and how you approached finding solutions, as this is key for an Application Support Technician role.
✨Communicate Clearly
Practice explaining technical concepts in simple terms. Since strong communication skills are essential, being able to articulate your thoughts clearly will impress the interviewers and demonstrate your ability to assist end-users effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s technology stack, team dynamics, and training opportunities. This shows your genuine interest in the role and helps you understand how you can grow within the company.
