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- Tasks: Lead the configuration of Dynamics 365 for real-time marketing and customer engagement.
- Company: Join a dynamic team in London focused on innovative customer insights.
- Benefits: Competitive contract pay, hands-on experience, and a chance to shape marketing strategies.
- Why this job: Make a real impact on customer engagement using cutting-edge technology.
- Qualifications: 5-8 years with Dynamics 365 Marketing and strong analytical skills.
- Other info: Exciting opportunity for career growth in a fast-paced environment.
The predicted salary is between 48000 - 72000 £ per year.
Location: London, UK | Onsite
Start: ASAP | Contract Position
Duration: 6-months
We are looking for an experienced Functional Consultant to join a high-impact project delivering Customer Insights – Journeys (Real-Time Marketing) on Microsoft Dynamics 365 CE. This is an exciting contract opportunity to take a lead role in shaping how real-time customer engagement is designed, personalised, and tracked in a complex enterprise environment.
Key Responsibilities:
- Lead the functional configuration of Dynamics 365 CIJ Real-Time Marketing
- Set up real-time events, event triggers, and behavioural segmentation
- Build dynamic customer journeys with conditional logic, splits, wait times, and exit rules
- Configure brand profiles, compliance frameworks, consent and subscription centres
- Create personalised email, SMS, and WhatsApp templates using dynamic content
- Define and implement KPIs, reporting requirements, and journey analytics
- Run workshops, manage UAT, deliver training, and provide clear documentation
Key Skills & Experience:
- 5–8 years' experience with Dynamics 365 Marketing / CIJ
- Strong knowledge of real-time marketing features: events, triggers, segmentation, branching journeys
- Hands-on experience with journey orchestration and performance tracking
- Confidence in configuring compliance logic and regional consent setups
- Skilled in building personalised templates across multiple communication channels
- Strong analytical mindset and excellent stakeholder-facing communication skills
This role is ideal for someone who enjoys combining marketing strategy with technology configuration to deliver real-time customer engagement at scale.
D365 CE Functional Consultant - Real-Time Marketing (CIJ) in London employer: Conspicuous
Contact Detail:
Conspicuous Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land D365 CE Functional Consultant - Real-Time Marketing (CIJ) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Dynamics 365. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements related to D365 CE and real-time marketing. This gives potential employers a taste of what you can do.
✨Tip Number 3
Prepare for interviews by practising common questions specific to Dynamics 365 and real-time marketing. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace D365 CE Functional Consultant - Real-Time Marketing (CIJ) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Dynamics 365 and real-time marketing. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm and a clear understanding of the responsibilities involved.
Showcase Your Skills: In your application, emphasise your hands-on experience with journey orchestration and performance tracking. We’re looking for someone who can hit the ground running, so let us know what you’ve done!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Conspicuous
✨Know Your Dynamics 365 Inside Out
Make sure you brush up on your knowledge of Dynamics 365, especially the Real-Time Marketing features. Be ready to discuss specific functionalities like event triggers and behavioural segmentation, as well as how you've used them in past projects.
✨Showcase Your Analytical Skills
Prepare examples that highlight your analytical mindset. Discuss how you've defined KPIs and implemented reporting requirements in previous roles. This will demonstrate your ability to track performance and make data-driven decisions.
✨Communicate Clearly and Confidently
Since this role involves stakeholder interaction, practice articulating your thoughts clearly. Use examples from your experience to illustrate how you've managed workshops or delivered training, showcasing your communication skills.
✨Be Ready for Scenario-Based Questions
Expect scenario-based questions that test your problem-solving abilities. Think about challenges you've faced in configuring compliance logic or building customer journeys, and be prepared to explain your thought process and solutions.